Reynolds Retail Management System (RMS) is a comprehensive solution designed to revolutionize the way automotive dealerships operate. This innovative system replaces the traditional Dealer Management System (DMS) with a unified approach to manage all aspects of a dealership's business. RMS integrates various departments and processes, enabling seamless data sharing and streamlined workflows. By eliminating redundancies and minimizing errors, it empowers dealership teams to work more efficiently and serve customers better. The system's foundation is built on ERA-IGNITE, a proven platform wit...
Vendor
Reynolds and Reynolds
Company Website
Reynolds Retail Management System (RMS) is an advanced, all-encompassing solution for automotive dealerships. It represents an evolution from the traditional Dealer Management System (DMS) to a more integrated and efficient approach to retail management. RMS is built from the ground up as a single system to run an entire dealership business, offering a unified workflow that connects individuals and departments seamlessly. This system allows for the sharing of unique customer data across all touchpoints, minimizing errors and eliminating duplicate work. By empowering dealership teams and improving customer service, RMS drives profitability while streamlining operations. The system's foundation is ERA-IGNITE, known for its intuitive design and proven track record of delivering results.
Key Features
Unified Workflow RMS provides a seamless integration between different departments and processes within a dealership.
- Allows for smooth data sharing across all touchpoints
- Connects individuals and departments efficiently
Error Minimization The system is designed to reduce mistakes and improve accuracy in dealership operations.
- Eliminates costs associated with duplicated work
- Streamlines processes to minimize human error
Digital Process Creation RMS enables dealerships to transition from old, inefficient processes to new digital workflows.
- Discards outdated manual and automated processes
- Creates entirely new digital processes for improved efficiency
Benefits
Increased Profitability RMS is designed to boost the dealership's bottom line through various improvements.
- Drives profit by optimizing operations
- Reduces costs associated with inefficiencies and errors
Enhanced Customer Service The system enables dealerships to provide better experiences for their customers.
- Allows for more personalized customer interactions
- Streamlines customer-facing processes for improved satisfaction
Team Empowerment RMS equips dealership staff with tools and information to perform their jobs more effectively.
- Provides easy access to relevant customer data
- Enables more efficient collaboration between departments