Resource management

Resource optimization

Optimize the deployment of your teams by matching skills and availability against customer demand as early as the scoping process. Quickly book resources to projects, identify utilization gaps, and manage complex and globally diverse resourcing needs with a focus on optimizing customer outcomes and business profitability.

Capacity planning

Manage the supply of your resource’s time and talent in the same system as your customer demand. Understand capacity to deliver across your portfolio and identify gaps for hiring, professional development, and creation of new service offers.  See the full picture with visibility into project time, PTO, non-billable time, and other resource commitments that drive real-time and accurate resource utilization and revenue forecasts you can trust.

Employee engagement

Get the best work out of your people by keeping them focused on the work they love to do. Easily capture robust skills information, identify opportunities for professional growth in the pipeline, and allow team members to “raise their hand” for work that looks interesting to them.  Everyone wins when you balance over- and under-utilization and focus team members on work they enjoy. Employees are happier with their jobs, customers are happier with their outcomes, and your business is happier with its performance.

Maximize efficiency and profitability with Certinia PSA software

Resource Management

When a 1–2% difference in resource utilization can make or break your targets, resource management is critical—and complex. Quickly identify utilization gaps, efficiently manage diverse resourcing needs while ensuring that your teams are equipped to deliver greater business profitability. See the full picture with 360º visibility into time spent, resource deployment, and utilization rates. Employees are happy, customers are happier with their outcomes, and your business is happier with its performance.