RegitWise Service Desk Software -HelpDesk System

RIW Service Desk is a resource developed by RIW Software Technology to satisfy the customers with reliable solutions when they face any issue while working with the software of RIW Software Technology.

• Change management can be handled easily.
• Proper track records of the incidents occurred are kept for future reference.
• Easy, quick and adaptable solutions are provided for the problems faced by employees of any department.
• Company or the clients do not have to worry about Asset management, because RIW Help Desk will effectively maintain all the records.
• Complicated queries that arise are solved easily by using help desk, which is also known as Case Management.

Features

• ITIL Ready
• Assets Management
• Problem Management
• Change Management
• Incident Management
• Inventory Management