AssureCare Patient Portal is a cloud-based solution designed to give healthcare consumers direct access and control over their health information and care activities. The portal provides a custom dashboard with health alerts, a medication cabinet with refill tracking, and a longitudinal patient record that includes service authorizations, claims, and insurance details. Patients can schedule visits, check in, and coordinate care, including transportation. The system supports secure messaging with care teams, personalized assessments, and evidence-based patient education. Integrated with care management and utilization management modules, the portal enables real-time communication, multidisciplinary assessments, and rule-driven interventions. The platform is built to streamline patient engagement, improve transparency, and support better health outcomes through proactive task management and education.

Key Features

Custom Patient Dashboard with Health Alerts Centralizes important health tasks and notifications.

• Prioritizes alerts, reminders, and assessments
• Reduces time spent managing health actions

Medication Cabinet and Refill Tracking Manages prescriptions and tracks refills.

• Medication list with refill reminders
• Supports adherence and timely renewals

Longitudinal Patient Record Provides a comprehensive, ongoing health record.

• Includes service authorizations, claims, and insurance
• Enables continuity of care

Service Authorization Monitoring Tracks and displays service approvals and eligibility.

• Real-time updates on authorizations
• Improves care coordination

Care Plan Review and Assessments Allows patients to view and complete care plans and assessments.

• Personalized care planning
• Identifies barriers and tracks progress

Secure Messaging and Care Team Communication Enables HIPAA-compliant communication with providers.

• Direct messaging with care teams
• Supports multidisciplinary collaboration

Visits and Scheduling Facilitates appointment management and check-in.

• Online scheduling and coordination
• Includes transportation support

Patient Education Delivers evidence-based materials and adherence tips.

• Supports therapy understanding
• Encourages self-management

Benefits

Patient Empowerment Gives patients control over their health information and care.

• Direct access to records and care plans
• Informed decision-making

Improved Engagement and Adherence Encourages proactive participation in care.

• Timely alerts and reminders
• Educational resources for better outcomes

Streamlined Communication Facilitates secure, real-time interaction with care teams.

• Reduces delays and miscommunication
• Supports coordinated care

Transparency and Access Enhances visibility into authorizations, claims, and insurance.

• Reduces confusion and administrative burden
• Builds trust in care processes