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Order to Cash (O2C)B2BE

The B2BE Order to Cash (O2C) solutions give your organisation a range of tools to fully create an O2C solution or component elements to address individual parts of your O2C requirements.

Vendor

Vendor

B2BE

Company Website

Company Website

Order-to-Cash-S…ions_English_UK.pdf
Product details

B2BE’s Order to Cash (O2C) solutions provide a comprehensive suite of tools to automate and optimize every stage of the customer engagement lifecycle. Whether your organization needs to digitize sales orders, manage customer invoicing and payments, or onboard customers into electronic trading environments, B2BE offers modular and integrated solutions tailored to your needs. The O2C suite includes AI-powered OCR for email orders, a B2B e-catalogue for punch-out capabilities, accounts receivable tools for payment and remittance, and workflow automation for validation and exception handling. Combined with B2BE’s Document Management platform, businesses can electronically trade the bulk of customer documents regardless of format or channel.

Features

  • No-Touch Sales Order Integration: Automates order intake via EDI, OCR, AI, or B2B e-catalogue.
  • Workflow Automation: Applies validation rules to digitized orders to detect and resolve issues automatically.
  • Invoice Payment Tools: Enables online credit card payments and displays current and outstanding invoices.
  • Query Management: Tracks and resolves customer invoice queries efficiently.
  • Plug-and-Play Document Management: Integrates with O2C tools to automate document exchange and archiving.
  • Customer Onboarding: Offers self-service or managed onboarding for electronic trading.
  • Centralized Portal Access: Provides visibility and control across branches, retail networks, and supply chains.

Benefits

  • End-to-End Automation: Covers the full O2C cycle from order intake to payment and reconciliation.
  • Improved Accuracy: Validates data at every stage to reduce errors and ensure timely fulfillment.
  • Faster Payments: Streamlines invoicing and payment processes to reduce Days Sales Outstanding (DSO).
  • Enhanced Visibility: Centralized access to all documents and transactions improves decision-making.
  • Scalable & Flexible: Modular solutions adapt to business size, industry, and customer preferences.
  • Customer Satisfaction: Improves responsiveness and transparency in customer interactions.