LuLu Pulse

LuLu Pulse is Zest AI’s generative AI-powered lending intelligence companion, designed to help credit unions and banks access strategic insights instantly. It transforms how financial institutions benchmark performance, analyze peer data, and forecast lending outcomes—without dashboards, integrations, or technical barriers. LuLu Pulse democratizes data access and empowers teams to make smarter, faster decisions using natural language prompts.

Features

• Natural Language Interface: Users can ask questions in plain language and receive instant, accurate insights.
• Industry Benchmarking: Access data from NCUA Call Reports, HMDA, and economic sources for peer comparisons.
• Customized Intelligence: Tailored insights based on institution-specific data and unlimited peer group configurations.
• No Integration Required: Operates independently of existing systems, with no data sharing needed.
• Transparent AI Logic: Provides source-level explanations for all outputs to support compliance and trust.
• Fast Onboarding: Quick setup with no technical ramp-up, enabling immediate value.

Capabilities

• Strategic Decision Support: Enables executives and analysts to evaluate performance and adjust lending strategies.
• Portfolio Forecasting: Predicts trends and outcomes across loan products and borrower segments.
• Operational Agility: Facilitates rapid policy adjustments based on real-time insights.
• Cross-Team Accessibility: Designed for non-technical users across departments to surface intelligence easily.
• Insight Generation: Answers complex business questions like approval rate trends or automation opportunities.

Benefits

• Accelerated Decision-Making: Reduces time-to-insight from weeks to seconds.
• Improved Lending Outcomes: Enhances credit access and risk management through data-driven strategies.
• Cost Efficiency: Eliminates the need for expensive analytics tools and manual reporting.
• Competitive Advantage: Equips institutions with deeper intelligence to outperform peers.
• User Empowerment: Makes advanced analytics accessible to all team members, not just data specialists.