Automate customer behaviour analytics at a scale with Cadenz

The Data Team and its product Cadenz is now part of Lentra. Cadenz is the market’s first Customer Intelligence Platform that provides enterprises live behaviour intelligence about its customers using its data automatically.

Platform in action

Cadenz integrates disparate customer data, unifies records, and automatically mines interests using behavioral AI algorithms

Single View Of The Customer

Build a 360 degree view of all customers by integrating customer journey across multiple touchpoints.

• Personalize product or service recommendation
• Predict user behaviour for cross-channel marketing
• Provide contextual customer service

Real-time Personalization

Instantaneously hyper-personalize customer engagement at every interaction, live.

• Increase wallet share
• Improve customer satisfaction
• Boost conversion

Automated Behavior Segmentation

Discover customer behaviour or cohorts automatically with natural language based concepts.

• Identify micro-segments
• Discover customer lookalikes
• Reduce time to market