Facts

Personalize Each Employee Interaction with HR Enlist a pre-built virtual assistant, available 24/7 to guide employees through their HR-related workflows.

Gen-AI Powered Search Capabilities Provide employees with the ability to self-discover answers per their HR needs. HR Assist searches across all your disparate systems and delivers contextually relevant answers in real-time.

Contact Center Management Improve employee experiences when dialing into the contact center with a superior AI-native solution.

EX Use Cases

Personalize Each Employee Interaction with HR Enlist a pre-built virtual assistant, available 24/7 to guide employees through their HR-related workflows.

• Boost Employee Efficiency: Provide self-serve capabilities so employees can get immediate answers and resolve common HR challenges themselves. 
• Automate HR Workflows End-to-End: HR Assist directly integrates with HRMS/HRIS systems enabling instant resolutions to common problems.

SX Use Cases

Next-Gen Product Search with Generative AI Deliver a guided experience, leveraging generative AI to help employees quickly find the information they need.

• Personalize Your Employee Lifecycle: Tailor interactions to deliver a personalized experience across the entire employee journey.
• Deliver 24×7 Support: Accessible across 40+ channels in 100+ languages, ensuring uninterrupted service anytime, anywhere.

AX Use Cases

Contact Center Management Improve employee experiences when dialing into the contact center with a superior AI-native solution.

• Decrease Operational Costs: Automate touchpoints through digital and voice automation spanning the entire employee lifecycle.
• Boost Agent Efficiency: Enable agents to spend more time with customers by automating workflows and providing contextual insights in real-time.

Features

Absence & Timesheet Management Time-Off Simplified Streamline the PTO request process and timesheet access.

Directory & Information Search Instant Answers to Key Questions Immediate answers to questions related to knowledge bases and directories.

Profile Management & On/Off-Boarding Automation from Start to Finish Ensure new hires and exiting employees are well informed of required tasks.

Payslip & Benefits Management Paychecks and Benefits Enable employees to view and understand their benefits and payslip breakdowns.

Notifications & Manager Actions Alerts at Every Level Create and schedule announcements for employee groups.