Embed pre-made Voice scenarios

Launch low-code Voice scenarios and get to market faster.

Grab the attention of users with automated voice calls

Send audio files directly to end users on mobile or landline and choose from single, multiple or advanced voice messages to send to various destinations. 

• Pre-recorded audio files  
• Text-to-speech features  
• Over 100 languages

Efficiently route inbound or outbound calls

Allow customers to access self-serve IVR menus over Voice to speed up time to resolution and reach the person, department or information they need efficiently.

• Recorded calls 
• Efficient call routing 
• Personalization options

Offer easy access to customer service on your app or website

Embed Voice capabilities into your app or website and easily connect two phone numbers to start a conversation using a single API.

• Keep all numbers private 
• Detailed call reporting via API Delivery Reports
• Integrate pre-made or create your own scenario

Enhance user safety with calls that anonymize genuine phone numbers

Replace a user’s actual number with a virtual one and enable safe two-way calling while preventing data leaks. 

• Record voice calls  
• Enable call-back feature
• Use with click-to-call

Improve user experience with live calls over the web

Enable two-way audio calls with a unique URL with Call Link, letting end users get connected to a WebRTC support agent or to a predefined target phone number in an instant without having to pre-install any application on their devices. 

• Between web browser or mobile app users  
• Between web or mobile app users and regular phone users
• Between web or mobile app users and SIP endpoints
• One to one calls as well as conferencing up to 15 participants

Scale your voice communications to any worldwide destination

With a single provider, connect to every country around the world by running your current phone system over an internet connection. 

• Expand reach with global connectivity  
• Use local numbers  
• Reroute calls to a cloud contact center 

Engage customers in personalized digital interactions with Voice features

Recording

Record voice conversations with customers and save them for future reference or training purposes.

Answering machine detection

Automatically detect when an answering machine picks up a Voice call to avoid paying for interactions that did not reach a customer.

TTS and STT

Turn text-to-speech or vice-versa for urgent alerts, customer service, or any other Voice automated interactions in over 100 languages.

Conferencing

Add multiple people to a Voice call easily and ensure all parties are involved in the right conversations.

Media streaming

Stream audio from any call to external systems using WebSocket and enable audio filtering or NLP processing of your calls.