Create memorable conversational experiences with RCS Business Messaging

Engage with customers through branded, rich conversational messaging on RCS, a channel now supported on Android and iOS, using Infobip’s RCS messaging solutions.

Message to impress with RCS

RCS was designed to enhance traditional SMS messaging by adding interactive features and branding opportunities. It helps build more engaging customer journeys and strengthen customer relationships through rich, branded two-way conversations.

Get your brand noticed and remembered

Stand out with your recognizable brand logo, delivering messages straight into your customers’ inboxes.

Enrich your messages with images, videos, and more

Boost your brand communication by delivering rich messages that engage and build trust. Add your logo, brand name, videos, images, and carousels to your messaging and boost conversions.

Showcase your products and offers through chats

Attract customers by showcasing your product catalog, engaging in conversations, and converting simple queries into purchases.

Personalize your offers and increase revenue

Understand your customers’ interests, identify their needs, and personalize your communication, building lasting relationships that drive loyalty.

Conversational widget with powerful features

Improve trust and security by verifying your sender

Register and verify senders to ensure secure, authenticated communication and prevent fraud. It’s all about trust.

Visually feature products and services

Embed RCS-enabled brand elements such as your logo, brand name, and colors on the screen to keep your messages aligned with your brand identity.

Chat with customers using rich two-way content

Exchange text, images, GIFs, audio and video files, documents, texts exceeding 160 characters, and location information to fully utilize RCS rich content capabilities and deliver an app-like experience.

Customize promotional offers with a single message

Combine up to 10 rich cards into a single interactive unit that your customers can swipe through. Scroll, swipe, and tap – a small step in selecting the best offer for them.

Boost response rates with clickable buttons

Allow customers to respond simply by clicking a button embedded within the conversation. Make it easier for them to reply and improve your interactions.

Provide extra security for your users with RCS OTP

Sending OTPs by RCS minimizes the chances of users being hacked since both their password and mobile device are required to access their accounts.

Track performance and get data that matters

Verify message open rates and understand how customers respond and interact with detailed campaign metrics to fine-tune your activities accordingly.