What are promotional SMS messages?

Promotional SMS messages are specifically designed for marketing and advertising purposes. Sending campaigns, discounts, and offers over the world’s most widely available channel ensures that your messages get the best visibility. Promotional SMS is a simple, fast and secure way to launch marketing campaigns and engage with customers. Improve engagement rates, conversion rates and overall satisfaction with your brand by using promotional SMS messages in your campaign strategy.

Promotional SMS throughout the customer journey

Use promotional SMS messages to engage with customers at every stage of their journey. Don’t let your hard work on marketing campaigns get lost in an email inbox. Offer discounts, special offers and loyalty rewards on a channel they are sure to notice.

Discovery

Send welcome messages with a special offer for first time customers. Grab their attention and entice them to learn more about your products and services from your very first interaction.

Consideration

Send promotional SMS messages about products your potential customers might be interested in, based on their browsing habits. By sending relevant offers and information in your marketing messages you will increase the chance of enticing them to complete the purchase.

Purchase

Send a thank you message after they have completed a purchase with a link to join your loyalty program and add points to their account. By promoting your loyalty program via SMS, you can help increase awareness around the loyalty system and help build better relationships with customers.

Service

Send a promotional SMS for customers to receive free shipping on their next order when they complete a feedback form based on their experience with your brand. You’ll collect valuable data and leave the customer satisfied with a bonus gift.

Retain

Personalized messages show you care about your customers. Send happy birthday messages with a promo code customers can use on a purchase during their birthday month to ensure they feel valued and encourage them to purchase from you again.