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Infobip Live ChatInfobip

Delight your customers and drive sales with Live Chat customer service. Connect with customers and deliver outstanding support experiences via chatbot or live agent directly from your website or mobile app.

Vendor

Vendor

Infobip

Company Website

Company Website

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Product details

Delight your customers and drive sales with Live Chat customer service

Connect with customers and deliver outstanding support experiences via chatbot or live agent directly from your website or mobile app.

Reduced workload increased efficiency

Provide the best customer experience

Provide support for all inquiries and automate responses for faster resolution

Capture, qualify, and convert leads

Proactively engage with web visitors, collect prospect information, and convert them into active leads

Drive sales with a shopping assistant

Use Live Chat as a personal shopping assistant to guide customers across their purchasing journey.

Get customer feedback in real-time

Collect customer feedback and improve satisfaction based on the advanced analytics collected through CSAT surveys.

Conversational widget with powerful features

Customize a widget that matches your identity

Create widgets based on your brand identity and give your Live Chat a personalized touch. Customize your language, visibility, colors, positioning, avatar, and more.

Chat on multiple languages

Support automatic Live Chat messages in various languages within one widget.

Personalize engagement with triggered messaging

Personalize welcome and repetitive messages, including buttons and quick replies based on the customer’s language.

Enable multiple chats

Use multiple chats to resolve different issues at the same time.

Peek into messages your customers are typing

Preview the content customers are typing, prepare answers, and respond in seconds.

Attract customers’ attention

Invite users to start chatting with a chatbot or an agent and get help with one click.

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