Create rich experiences with LINE messaging

Get closer to your customers and expand your business in Southeast Asia with LINE.

Deliver delightful experiences with LINE

Use a wide range of engagement options and deliver conversational experiences at every stage of the customer journey.

Interact from a verified LINE account

Say hello and start connecting with your official LINE account, on Southeast Asia’s favorite chat app. Engage and build a loyal customer base.

Boost engagement and sales

Drive sales and reward loyalty by sharing coupons, codes, and offers. Branded messages on LINE have a 70% read rate.

Offer always-on support

Boost customer satisfaction and offer a helping hand. Introduce personalized support with a 24/7 chatbot or direct contact with an agent.

Automate and convert

Send timely reminders with useful information directly to your customers’ phones. Automate the process and reduce your team’s workload.

Guaranteed delivery

If Wi-Fi is not available, LINE notification services switch to SMS, ensuring your message gets delivered on time, every time.

Enrich customer communications

Deliver connected customer experiences with LINE’s extensive list of features.

Offer fully branded experiences

Connect with your followers using a Verified LINE Official Account. Build your presence and leave a good first impression.

Drive brand awareness

Increase your brand reach by promoting your official account through QR codes, direct links, buttons, and URL schemes.

Influence conversion rates

Go beyond text notifications and create rich media messages with images, audio, location, or videos.

Chat with customers like friends

Add an element of fun and interactivity with LINE’s stickers and emoji collection.

Enable quicker interactions

Use predefined quick reply buttons to speed up the conversation and get immediate customer feedback.

Customize your chat screen

Set up rich menus to help users interact with your LINE official account. Customize the menu items displayed on the chat screen to correspond to different customer inquiries.

Combine it with SMS

Ensure your notifications are delivered by combining LINE notifications with SMS as a failover channel.