Build premium journeys with Apple Messages for Business

Offer enhanced customer journeys to 1.8 billion active Apple devices worldwide using Apple Messages for Business.

Enhance your communication strategy with Apple Messages for Business

Improve your interactions with customers and drive better business results.

Stand out

Grow brand visibility Build your presence on iOS Search when you connect directly from Maps, Search, Siri, and websites on any Apple device – from iPhone and iPad to Mac and Apple Watch.

Conversational Sales

Boost sales directly in chat Take a helpful, human approach to selling. Share answers directly through chat and use rich media to give customers the information they need to buy with confidence.

Apple Pay

Simplify purchases Make business with you secure and easy by offering authentication and payment within the Messages app. No interruptions, just a fast and simple checkout process.

Always-On Support

Speed up customer service Redirect calls to a chat and offer 24/7 self-service options for your customers. Save time and agent resources while still providing levels of quality service.

Next level CX

Build better experiences Connect interactivity to convenience for experiences that increase customer loyalty and lifetime value.

Secure transactions with Apple Messages for Business features

Create more engaging experiences and smoother user journeys on a single chat app.

Enable in-app payments

Connect your Apple Messages for Business with Apple Pay to provide customers with secure ways to make purchases.

Keep your Apple wallet files sorted

Send attachments and enable customers to add documents to files they want to store in their Apple wallet.

Secure messages

Earn your customers’ trust with secure messages, including attachments such as bank statements or bills. 

Use integrated logins

Speed up the login process using built-in authentication elements in your Apple Messages for Business.

Enrich conversations with Apple Messages for Business

Create more engaging experiences and smoother user journeys on a single chat app.

Offer easy access to conversations

Direct customers to chat via Apple Messages for Business from your website, search results, app, emails, and other entry points.

Customize messaging

Build a unique customer experience with a customized journey using the built-in Messages app and your own branded account.

Influence conversion rates

Entice customers to click through to the next step in their journey. Add interactivity to your communications using quick replies, images, videos, and URLs.

Simplify decision-making

Help customers make the right choice by setting up pre-defined menus with lists of products to buy, time slots to schedule, or locations for pickup or delivery.

Improve engagement

Respond to messages within the Messages app using various content formats to boost engagement.