DiscoveryOS by Particular Audience is a comprehensive operating system for eCommerce product discovery. It integrates AI-powered search, personalization, merchandising, and retail media into a single platform, enabling retailers to control, test, measure, and optimize customer experience and SKU-level performance. With granular analytics, real-time configuration, and actionable insights, DiscoveryOS empowers teams to make data-driven decisions that enhance engagement, conversion, and revenue.

Features

• Unified Platform: Combines search, personalization, merchandising, and retail media into one cohesive system.
• Granular Configuration & Analytics: Drill down to algorithm-level performance in individual widgets and slots.
• Real-Time Dashboard: Hourly refreshed interface for live analytics, data export, and optimization.
• Widget, Route & Tactic Reporting: Understand how merchandising, assortment, and availability impact performance.
• SKU-Level Reporting: Track sales and engagement at the individual product level.
• Search Analytics: Optimize Adaptive Transformer Search (ATS), support SEO, and align stock with consumer trends.
• Zero Search Term Detection: Identify and resolve queries returning no results using LLM-powered ATS.
• Multi-Modal Recommendation Engine: Combines behavioral filtering, NLP, and computer vision for personalized product lists.
• Algorithm Cascades: Configure fallback logic for cold-start scenarios using NLP or CV models.
• AB Testing: Compare algorithm performance at the same cascade level for engagement and sales attribution.
• Recommendation Filters: Customize strategies by price, brand, discount status, or fulfillment location.
• Boost Merchandising Tools: Build and target boost collections to specific routes or widgets.
• Retail Media Management: Full suite for supplier account management, brand mapping, and sponsored revenue analytics.
• Yield Monitoring: Toggle between metrics to assess campaign health and supplier success.
• Incrementality Measurement: Prove value to brands through share of voice and basket attribution.

Benefits

• Extreme Visibility: Access deep insights into every layer of the product discovery funnel.
• Improved Conversion & Engagement: Personalize every touchpoint to match customer intent.
• Operational Efficiency: Automate merchandising and recommendation logic with minimal manual input.
• Revenue Growth: Optimize retail media and boost strategies to increase sell-through and monetization.
• Scalable Intelligence: Adapt to catalog size, customer behavior, and campaign goals in real time.
• Cross-Team Enablement: Equip buying, merchandising, marketing, and tech teams with actionable data.