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Conversational Bots – Chatbot & VoicebotCoreMedia

CoreMedia's Conversational Bots tool enhances customer interactions by providing real-time, automated support through chatbots and voicebots, ensuring efficient and personalized service.

Vendor

Vendor

CoreMedia

Company Website

Company Website

Product details

Empower visitors with real-time assistance to enhance support and redefine the customer experience.

Guide customers through their buying journey and promptly address common queries with bots, diverting non-qualified traffic away from your sales and customer support teams.

Revolutionize customer engagement by offering advanced Chatbots and Voicebots that seamlessly integrate across all contact channels, including Live Chat, Click2Call, and Video Call, while providing robust tracking and analytics capabilities.

Features

  • **Seamless integration with other contact channels: **Deliver unified customer interactions across multiple channels, including Live Chat, Click2Call, and Video Call.
  • **360º marketing automation: **Combine Conversational Bots with a powerful Cross-channel Marketing Automation tool to turn customer data into actionable insights and engage audiences across channels, in a seamless and unified conversation.
  • **Powerful integrations: **Integrate with your Customer Relationship Management (CRM) solution and other relevant platforms for your business to leverage customer data for personalized interactions.
  • **Privacy compliant: **Our Conversational Bots are GDPR-ready, ensuring that your business effortlessly maintains legal compliance with marketing regulations.