CoreMedia is a leading Digital Experience Platform (DXP), uniquely pairing a powerful CMS with data-driven engagement tools, designed to elevate experience and drive impact.
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CoreMedia
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- A/B and Multivariate Testing
CoreMedia's A/B and Multivariate Testing tool optimizes your content strategy by testing different variations, ensuring the most effective approach for user engagement.
- AI Agent Assistant
CoreMedia's AI Agent Assistant enhances customer support by providing real-time, AI-driven assistance to agents, ensuring efficient and accurate service.
- AI Personalization
Lighten your workload by integrating your third-party AI and CRM tools with our intuitive content management system.
- AI-Powered CMS
CoreMedia's AI-Powered CMS leverages artificial intelligence to enhance content creation, personalization, and delivery, ensuring a seamless and engaging user experience.
- Call Management
CoreMedia's Call Management tool enhances customer support by streamlining call handling processes, ensuring efficient and personalized service.
- Call Transcription & AI Contact Classification
CoreMedia's Call Transcription and AI Contact Classification tool enhances customer support by transcribing calls in real-time and categorizing interactions, ensuring efficient and accurate service.
- Click2Call, Inbound & Outbound Calls
CoreMedia's Click2Call, Inbound & Outbound Calls tool enhances customer communication by enabling seamless inbound and outbound calls directly from your website, ensuring efficient and personalized support.
- Content Management System (CMS)
Content management is a joy when functionality just works. Publish, repurpose and localize content across your digital channels. Visualize how your content will look with instant preview across devices and campaign scenarios.
- Content Marketing Workflow
Free your teams to deliver tasks instead of chasing them. Foster collaboration, reduce duplicated effort and feel free to create, safe in the knowledge that intelligent workflows ensure content is on brand, compliant and ready to go.
- Conversational Bots – Chatbot & Voicebot
CoreMedia's Conversational Bots tool enhances customer interactions by providing real-time, automated support through chatbots and voicebots, ensuring efficient and personalized service.