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Contact Center ProServiceTitan

Maximize every customer interaction with Contact Center Pro. This trade-specific, multilocation, smart platform powers all customer communications with advanced Titan Intelligence-powered features.

Vendor

Vendor

ServiceTitan

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Company Website

Product details

Capture every job with the only contact center solution built for the trades

Maximize every customer interaction with Contact Center Pro. This trade-specific, multilocation, smart platform powers all customer communications with advanced Titan Intelligence-powered features.

Introducing a new era in contact center operations

Book more jobs & increase revenue

Every customer interaction equals thousands in potential revenue. With a multilocation Universal Inbox, superior uptime and performance, and Second Chance Leads, Contact Center Pro enables you to book more jobs and increase revenue.

Increase contact center productivity

Contact Center Pro is the first-of-its-kind software with everything your agents need right at their fingertips. This opens up new ways to optimize your business for more efficiency, bringing together all customer touchpoints and business locations.

Deliver a world-class customer experience

Titan Intelligence-powered features like sentiment analysis help improve agent training for superior performance management. With Contact Center Pro, your customers will be met with exceptional service—anytime, anywhere.

What can you get with Contact Center Pro?

Universal Inbox

Access all of your customer interactions for all of your locations, in one place, giving CSRs and managers the power to do more with their day.


Manager Assist

Elevate your teams with Titan Intelligence-powered performance metrics like call scoring, sentiment analysis, and Second Chance Leads for effective feedback and boosted revenue.

Virtual Agent

Never miss an opportunity with overflow and after-hours support powered by human-level AI that books jobs, answers common questions, and takes messages automatically.