ConsumerReach Plus is an innovative solution that revolutionizes customer communication in the automotive service industry. This powerful tool integrates seamlessly with ERA-IGNITE to automatically generate and send professional, customized emails to customers regarding their service visits. By eliminating manual data entry and streamlining the communication process, ConsumerReach Plus significantly reduces the time and effort required to keep customers informed, while also minimizing the risk of errors in information transmission.

Key Features

Automated Email Generation ConsumerReach Plus automatically creates emails using data from ERA-IGNITE.

• Pulls relevant information directly from the system
• Builds professional emails without manual input

Customization Options The system allows for personalized messaging and branding.

• Customize email content to match business preferences
• Incorporate company branding for a cohesive look

Flexible Sending Options Emails can be sent automatically or manually as needed.

• Set up automatic email triggers based on service events
• Send ad-hoc emails at any time for special communications

Benefits

Time Savings ConsumerReach Plus significantly reduces the time spent on customer communication.

• Eliminates copy-pasting and manual data entry
• Frees up employees to focus on other important tasks

Improved Accuracy The automated system minimizes the risk of errors in customer communications.

• Reduces the chance of sending incorrect information
• Ensures consistency in messaging across all customer interactions

Enhanced Customer Experience Timely and professional communication improves overall customer satisfaction.

• Keeps customers informed about their service visits
• Presents information in a mobile-friendly, easy-to-read format