Claims Drive is a digital claims management platform that automates the entire insurance claims lifecycle, from submission to settlement. It enhances speed, accuracy, and customer satisfaction through AI, real-time monitoring, paperless processing, and fraud detection, while reducing operational costs and improving decision-making.
Vendor
Iorta
Company Website
Claims Drive
Claims Drive is a comprehensive digital claims management platform developed by iorta to streamline and automate the entire insurance claims lifecycle. From first notification of loss (FNOL) to final settlement, it enhances operational efficiency, reduces claim processing time, and improves customer satisfaction. With AI, ML, and rule-based automation, Claims Drive ensures accurate assessments, fraud detection, and seamless communication across channels, making it a future-ready solution for insurers.
Features
- Provider registration and empanelment
- Vision-based claim assessments using advanced imaging
- End-to-end claims handling from submission to settlement
- Paperless claims processing with digital documentation
- Instant claim processing for eligible products
- Secure and instant payment transfers
- Customizable business rules for claims workflows
- Real-time case monitoring and status updates
- Omni-channel experience across web, mobile, and messaging
- Data analytics for claims optimization and insights
- Automated workflows to reduce manual intervention
- Network management for service provider coordination
- AI, ML, and rule-based assessment consistency
- Third-party bolt-on integrations
- Tariff management for pricing accuracy
- Prefill assistance with OCR and data capture
- Fraud control mechanisms with anomaly detection
Capabilities
- Digitizes and automates the full claims lifecycle
- Supports real-time monitoring and decision-making
- Integrates with external systems and third-party tools
- Enables AI-driven assessments and fraud detection
- Provides configurable workflows and business rules
- Delivers actionable insights through analytics dashboards
- Ensures compliance and audit readiness
- Scales across lines of business and geographies
Benefits
- Fully digital claims processing with reduced paperwork
- Faster claim settlement and improved turnaround time
- Enhanced business agility and operational precision
- Tripled human efficiency through automation
- Improved oversight and real-time monitoring
- Elevated customer satisfaction with seamless experiences
- Cost-efficiency through reduced manual effort
- Enhanced fraud detection and risk mitigation