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Configurable tool that standardizes repair procedures, ensuring consistent quality and performance tracking in collision repair shops.

Vendor

Vendor

CCC Intelligent Solutions

Company Website

Company Website

Product details

CCC® Checklists is a comprehensive solution designed to enhance repair quality and operational efficiency in collision repair facilities. By allowing shops to define their standard operating procedures, it provides a step-by-step guide that ensures consistency across all repairs, regardless of the technician's experience level. This tool integrates seamlessly with CCC ONE®, enabling automated tracking of repair events, including user actions, dates, times, notes, and photos. Such detailed documentation facilitates performance assessments and supports continuous improvement initiatives.

Key Features & Benefits

  • Highly Configurable:
    • Shops can define events, rules, tasks, standards, and benchmarks tailored to their specific business needs, ensuring repairs meet established quality standards.
  • Automated Tracking:
    • Captures detailed repair events, including user interactions, timestamps, notes, and photos, all stored within CCC ONE® for easy access and review.
  • Comprehensive Reporting:
    • Offers visibility into performance metrics across repair orders and technicians, aiding in identifying areas for improvement and recognizing excellence.
  • Mobile Accessibility:
    • Integrated with the repair plan and accessible via a mobile app, allowing technicians to follow checklists and document processes directly from their devices.
  • Customizable Repair Phases:
    • Enables the addition of custom phases to checklists, allowing shops to tailor the repair process to their unique workflows.
  • Photo and Note Integration:
    • Allows technicians to add photos and notes to checklist items, providing visual documentation and detailed information for each repair step.
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