Capacity Scheduling is an intelligent, AI-driven scheduling solution that eliminates the chaos of manual bookings. It enables real-time calendar access, smart meeting routing, and automated reminders to streamline appointment setting across teams and time zones. With enterprise-grade security, extensive integrations, and custom branding, Capacity Scheduling helps organizations reduce no-shows, increase conversions, and deliver seamless customer experiences.

Features

• Realtime Calendar Access: Customers and teams book instantly with real-time availability—no delays, no confusion.
• Intelligent Meeting Routing: Automatically connects customers to the best available team member, balancing workloads and improving response times.
• SMS & Email Notifications: Sends automated reminders to reduce missed appointments and last-minute cancellations.
• Extensive Integrations: Seamlessly connects with Google, Microsoft, Apple, Zoom, HubSpot, Salesforce, Zapier, Stripe, and more.
• Custom Branding: Booking pages can be fully customized to reflect your brand’s look and feel, reinforcing trust and professionalism.
• Enterprise Security: Compliant with GDPR, SOC2, and ISO-27001 standards to protect customer and employee data.
• Multi-Time Zone Support: Handles team scheduling across global time zones with ease.
• Pooled Availability: Supports team-based scheduling by pooling availability across multiple calendars.
• Multiple Appointment Types: Allows configuration of different appointment types and durations.

Benefits

• Frictionless Scheduling: Eliminates back-and-forth emails and delays, making booking fast and effortless.
• Reduced No-Shows: Automated reminders via SMS and email keep everyone on time.
• Improved Customer Experience: Smart routing ensures customers connect with the right person quickly.
• Enhanced Brand Presence: Custom-branded booking pages create a consistent and professional experience.
• Streamlined Operations: Integrates with your existing tools and workflows to reduce manual effort.
• Scalable for Global Teams: Supports multiple languages, time zones, and calendar systems for enterprise-wide deployment.