The World’s Most Powerful Fundraising Management System

All your fundraising programs in one powerful solution Raise more money by understanding your distinct sets of constituents and engaging with them through channels that best suit them.

• A single source of truth with a holistic view of your constituents, whether they are Individuals, Households, Groups, or Corporations
• A single tool for all your organization’s needs – manage events, volunteers, memberships, and child sponsorships in a single comprehensive solution
• Powerful moves management and stewardship capabilities to expand and nurture connections with major donors, bequests, and trusts & foundations
• Optimized online donation forms with fee-free Complete Cover™ and donor cover options to maximize revenue with every gift
• Robust segmentation empowering multi-channel campaigns, so you can use multiple avenues to achieve targets

All the tools your fundraisers need to succeed. Help your team stay focused on the highest value activities, and put the tools they need at their fingertips.

• Set your goals and track your progress so you can continually fine tune your team’s fundraising activities to drive optimal results
• Integrate with business intelligence and data analytics solutions like Microsoft Power Platform via certified Microsoft connectors to make your data actionable and impactful
• Work smarter with powerful data insights and analytics that leverage Blackbaud’s Intelligence for Good® strategy
• Mobile and web access to ensure fundraising teams have data where and when they need it
• Automated receipting and acknowledgement, end-to-end credit card processing and robust accounting functionality streamlines revenue management

All the flexibility you desire. Innovate and adapt as you grow without relying on costly, complex customizations for core functionality.

• Direct data access to hosted cloud environments for your technical team accelerates your development cycle and lets you retain control of your data
• Create and tailor brand new pages with Page Designer to meet your organization’s unique needs
• Open, industry-standard REST APIs make it easy to develop applications and extensions to tailor Blackbaud CRM to your specific needs
• An expanded partnership with Microsoft leveraging the integration of Microsoft Fabric™ in the Blackbaud CRM architecture to unify data sources and enable new capabilities like comprehensive productivity dashboards

All the data and analytics to take you to the next level. Structured, robust data that’s easy to extend, configure, and manage.

• The world’s largest philanthropic data set and industry-leading data modeling to maximize constituent value
• Extensible philanthropic revenue data model to manage the process of tracking, crediting and recognizing donors based on the gifts they make
• Embedded data hygiene features including duplication management and data enrichment services
• Robust integration and data orchestration tools including, REST and SOAP APIs, a comprehensive software development kit (SDK), and partner bulk data transfer engines support a real-time connected experience

Built to grow with you. With Blackbaud CRM, you start with more standard capabilities than any other fundraising management system. Then, you can do even more:

• Native support for marketing, events, alumni engagement, research, analytics, and more
• Connect your tech stack through integration with widely used solutions, including SalesForce and Microsoft Dynamics
• Quickly solve your team’s unique workflow needs with automations and our growing app marketplace
• Rest assured your constituents’ data is protected with cutting edge security in partnership with Microsoft Azure, including Transparent Data Encryption included at no extra cost

Features

• Comprehensive Fundraising Management: Blackbaud CRM provides a single tool to manage all fundraising programs, including events, volunteers, memberships, and child sponsorships.
• Powerful Data Insights: The platform integrates with business intelligence and data analytics solutions, offering actionable insights and robust data modeling.
• Flexible Customization: It allows for extensive customization through open, industry-standard REST APIs and a comprehensive software development kit (SDK).
• Enhanced Donor Engagement: The system includes powerful moves management and stewardship capabilities to nurture connections with major donors, bequests, and trusts.
• Optimized Online Donations: Blackbaud CRM features optimized online donation forms with fee-free options to maximize revenue.