Aviso AI's Customer Success Intelligence (CSI) platform empowers businesses to proactively manage customer relationships and drive revenue growth. It consolidates customer data from various sources into a single dashboard, providing a holistic view of customer health. The platform utilizes AI to analyze data, identify churn risks and expansion opportunities, and provide actionable insights. This allows customer success teams to make data-driven decisions, personalize customer interactions, and optimize their strategies for maximum impact. Aviso's AI capabilities extend to generating instant answers to customer questions, automating the execution of appropriate actions based on customer needs, and even providing a "Virtual CSM" to assist with task management and communication. The platform offers prescriptive playbooks for various customer success scenarios, such as churn prevention, renewals, upsells, and cross-sells, ensuring that the right strategies are implemented at the right time. By leveraging Aviso's CSI platform, businesses can deliver superior customer experiences, drive product adoption, resolve issues more efficiently, minimize churn risk, and capitalize on expansion opportunities, ultimately protecting, retaining, and expanding customer revenue.

Features & Benefits

• Consolidated Customer Data: Brings all customer data from multiple sources into one view for a comprehensive understanding of customer health.
• AI-powered Insights: Provides insights into usage trends, sentiment analysis, and health changes to inform strategic decision-making.
• Instant Answers with #AskAnything: Allows users to quickly access AI-generated answers to customer questions, saving time and resources.
• Automated Actions: Automates the execution of appropriate actions based on customer needs and prescriptive playbooks.
• Virtual CSM: Provides a virtual assistant to help with meeting preparation, task planning, and email creation, freeing up CSMs to focus on building relationships.