To enhance the guest’s stay, staff workflows should be as seamless, effortless, and as hands-free as possible. With real-time notifications, Agilysys Service communicates the way staff prefers. Mobile technology that engages hotel staff to optimize the guest experience.

Mobilize Hotel Housekeeping, Maintenance, Preventive Service - & More

A dirty room or malfunctioning electronics can turn an otherwise pleasant experience into an unhappy stay. Refine your guest service standards with real-time visibility using Agilysys Service and stay on top of all your maintenance requests, housekeeping priorities and preventive service.

Named Gold Medal Winner for Best Productivity-Enhancement Technology

The Best Productivity-Enhancement Technology Award was presented to Agilysys for the Agilysys Service solution which most improves property jobs or tasks to improve staff and operational efficiency, and enhance the guest experience. Submissions were collected from gaming solution vendors across the industry and were judged by a panel of independent industry executives, consultants and experts.

Real-time Service Requests, Real-Time Responsiveness.

Service on time, every time, without over-stressing staff. Real-time texts between guests and service staff simplifies timing, tracking and satisfying requests. Assign and route service requests to a mobile-equipped team to save time and balance workloads. Minimize training time and protect brand standards through guided task instructions.

Innovative Hotel F&B Order Delivery Solution

Provide your guests with all the convenience to make their stay easy and enjoyable. Whether they’re pool-side or in-room, Agilysys Service helps you deliver F&B orders to exceed guest expectations.

Features

• Real-time, Proactive Alerts to Mobilize Staff Workflows
• Seamless PMS and POS Integration Improves Productivity
• Synchronized Staff Schedules that Promote Labor Savings