UbonaUbona is an AI-powered customer communication platform based in Bengaluru, India. It specializes in automated contact center solutions, speech analytics, and interactive voice response systems. Ubona’s HALO suite enables enterprises to deliver personalized, multimedia customer experiences across channels.
HALO ConnectHALO Connect is a cloud-based contact center solution offering plug-and-play deployment, advanced IVR, speech recognition, and automation for scalable inbound and outbound communication with zero downtime and high customization.
HALO GenieHALO Genie is an AI-powered platform that automates customer interactions across voice, chat, and multimedia channels, enabling seamless, zero-touch service. It supports speech recognition, guided journeys, and scalable engagement, helping businesses streamline operations, improve customer experience, and drive efficient outcomes.
HALO SpeechHALO Speech is an AI-powered speech analytics platform that transforms voice data into actionable insights. It enables businesses to transcribe calls, analyze sentiment, summarize conversations, and monitor compliance, helping improve customer experience, agent performance, and operational efficiency across high-volume voice interactions.