
Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.
Vendor
Twilio
Company Website
- AI Perception Engine
Conversational intelligence that uses AI to extract data from conversations to build rich customer profiles.
- Assets
Host your application assets on Twilio’s CDN. Upload and manage media files, images, and privacy control settings from one platform.
- Connections
Segment is the single platform to collect, unify, and activate your first-party data.
- Elastic SIP Trunking
SIP trunking service to instantly achieve global connectivity for VoIP infrastructure.
- Event Streams
A configurable, centralized stream of Twilio event data that you can send to any team.
- Functions
Host HTTP endpoints, create custom Studio logic, or integrate Twilio with your own systems using Functions written in Node.js.
- Marketing campaigns
A suite of email marketing tools to design and send engaging emails.
- Phone numbers
Toll-free, A2P 10DLC, short codes, and Alphanumeric Sender IDs to deliver your communications.
- Protocols
Take control of your data quality with intuitive data cleaning features and real-time validation built for enterprise scale.
- Studio
Use drag-and-drop widgets to define communication tasks with no code. Quickly build call center workflows, call forwarders, SMS surveys, and more.