Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.
Vendor
Twilio
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- Twilio Engage
Personalized omnichannel campaigns on a unified, data-first platform.
- Twilio Lookup API
The Lookup API validates phone numbers to mitigate fraud risk and optimize interactions.
- Assets
Host your application assets on Twilio’s CDN. Upload and manage media files, images, and privacy control settings from one platform.
- Twilio SendGrid
An email API that reliable delivers—processing over 134 billion emails monthly.
- Marketing campaigns
A suite of email marketing tools to design and send engaging emails.
- Unify
Unify real-time customer data interactions with data from your warehouse and empower any team within the business to use trusted data across any platform and channel to build 1:1 personalized experiences at scale.
- Twilio Flex
A digital engagement center for your contact center, sales conversations, and personalized support.
- Elastic SIP Trunking
SIP trunking service to instantly achieve global connectivity for VoIP infrastructure.
- Connections
Segment is the single platform to collect, unify, and activate your first-party data.
- Voice Intelligence
Call transcription and AI-powered language operators to identify important signals from unstructured data.
- Twilio Video
An API for quality video calling, easily embedded into any application.
- Phone numbers
Toll-free, A2P 10DLC, short codes, and Alphanumeric Sender IDs to deliver your communications.
- Event Streams
A configurable, centralized stream of Twilio event data that you can send to any team.
- Trust Hub
Centralized onboarding requirements for verified communication channels.
- Twilio Segment
The #1 Customer Data Platform* to collect, clean, and unify your data into customer profiles.
- TwiML Bins
Write and host Twilio's markup language (TwiML) and customize the behavior using Handlebars. Prototype without your own web server.
- Twilio Messaging
A messaging platform to send and receive multichannel business text messages.
- Voice API
Voice APIs to make, receive, monitor, and capture data from calls at global scale.
- Functions
Host HTTP endpoints, create custom Studio logic, or integrate Twilio with your own systems using Functions written in Node.js.
- Verify API
A turnkey API for multichannel one-time password delivery and fraud prevention.
- Sync REST API
Build in-app collaboration and continuous experiences across devices. Twilio persists state in the cloud and synchronizes published changes to subscribed devices.
- AI Perception Engine
Conversational intelligence that uses AI to extract data from conversations to build rich customer profiles.
- Studio
Use drag-and-drop widgets to define communication tasks with no code. Quickly build call center workflows, call forwarders, SMS surveys, and more.
- Protocols
Take control of your data quality with intuitive data cleaning features and real-time validation built for enterprise scale.