Following up on old claims is a tedious, time-consuming process that you and your staff might not have the resources for. Luckily, we’ve got plenty of time to take care of them with our Insurance Follow-Up Service. Our experts can take over your old claims, recovering where possible and bringing new revenue to your organization all while taking excess work off of your staff. We’ll also take over aged accounts at defined time periods (e.g. – 120 days) and with defined payor types (e.g. commercial, government) to allow them to have their internal resources focused on maximizing their collection rates. Best of all, we don’t get paid until you do, so we’re always motivated to work our hardest.

Take the pains and problems out of your prescription process with E-prescribing. A tool easily integrated into your clinical workflows, this solution allows providers to electronically prescribe medications, including controlled substances, efficiently and securely! Features like interaction checking and a more structured sign-off process will help protect your residents from inadvertent medication errors.

Free up time for your staff, keep your practice running smooth and your patients on the mend with our Clinic Applications product. This solution covers the full spectrum of business and patient information management activities, from scheduling to accounting and insurance claims processing. Automated workflows help reduce complexity and workload for your staff and can be customized to suit your unique needs. Patient records and documents are automatically updated at every encounter, so you’re always working with the latest information. And with more time to focus on your patients, they can leave confident they’re receiving the best care possible.

A missed appointment is more than an inconvenience. It’s missing revenue, a delay in care, time lost for your team and extra work to get things back on schedule. But our Appointment Scheduling and Reminder solution will keep the process on track and running smooth. Automated text and email-based reminders will keep your patients informed and up to date, reducing no-shows by improving their engagement. And without the burden of time-consuming reminder calls, your team will have more time and resources to devote to providing quality care.

Often, the most difficult part of being a provider is striking the right balance between business and healthcare. But our Patient Access product will make it easy to keep everything running smoothly in the quest for quality care. Rather than jumping between services, Patient Access bundles features like scheduling, referral management, patient liability estimates, propensity to pay and self-pay collections into one simple suite.

The healthcare claims Clearinghouse solution guarantees fewer errors, faster reimbursement, and greater consistency in your revenue cycle management (RCM) process. This comprehensive service electronically transmits your medical claims data to insurance carriers, with prescreening to ensure accuracy and reduce errors before submission. Once a claim passes inspection, our clearinghouse securely transmits the data to the specified payer using a HIPAA-compliant connection.

The integrated Population Health Management solution offers providers features to improve quality performance while increasing revenue and reimbursement. Advanced analytics provide an exhaustive overview of a community’s health, enabling execution of care coordination programs to close gaps in care. Access to alternative payment models and programs help alleviate resource constraints. New tools improve outcomes for your entire community.

Is your facility still using fax? Then you’ll love our eFax product! This all-in-one solution is your key for seamless business communication, perfectly integrated into the TruBridge EHR workflow and allowing you to reduce gaps and improve communication during care transitions within your facility. It’s full of modern conveniences, like searching for faxes by patient name, saving faxes to patient records, attaching references to faxes and more.

As the healthcare industry grows more complex and competitive, patients face more choices where to receive care. Without visibility into provider referral patterns across the entire market, providers can’t see how patients are moving through or leaving their network. That’s where our Referral Management solution comes in. Get an enhanced perspective on your patients’ progress, coordinate and track referrals to specialists or other healthcare providers, know what’s working and where things need to change.

Striking a balance between business and healthcare is a constant struggle for providers. However, our business office solutions can take the administrative weight off of your team’s shoulders. Whether you’re searching for big or small, short or long-term assistance, our experts can help bring some regularity to your revenue cycle, straighten out your cash flow and get you back to the tasks that really matter.

Stop double-checking data and chasing down records. Feel confident that you’re providing the right care with our Patient Intake solution. This solution captures all relevant patient information at the beginning of their care journey and simply, rapidly and accurately integrates it into your workflows. Take comfort knowing that at all stages, you’re working with the most complete and correct information, leading to more informed care decisions and better patient outcomes.

The best way to make sure you get paid is to make it easy for your patients. And the best way to do that is our Online Bill Pay solution. Ditch the paperwork, complications and frustrations of manual payments and meet your patients where they are with a wide variety of digital payment methods. Simple, secure and HIPAA-compliant, our Online Bill Pay solution will work wonders on your revenue cycle.

Experience fewer errors, faster reimbursement and a more confident medical coding team with the TruBridge Encoder. A flexible and intuitive cloud-based Encoder, uses a knowledge-based approach allowing your coders work the way they want, with comprehensive references and resources supporting their decisions at the point of coding. TruBridge's cloud-based Encoder ensures up-to-date clinical content with the result of more accurate coding, greater stability in your revenue cycle and valuable time saved for your medical coding team.

nTrust gives you access to the operational, financial, and tech solutions you want when challenges arise. Getting the support you need at every step of the journey is key to success.

Even on the best of days, the last thing you want to deal with is a denied insurance claim. They’re costly, time-consuming and disrupt your revenue cycle. With our Denial Management solutions, you won’t have to worry any more. By identifying and eliminating the root causes of denied claims, we can help you significantly increase your cash collection, maximize reimbursement, and improve overall revenue cycle efficiency.

Your community depends on you to keep them healthy and moving forward. You can depend on our Financial Applications to make it possible. This solution integrates seamlessly with your back office, streamlining processes, improving efficiencies, connecting applications and giving you the clearest picture possible of your financial health. Know what’s going on, where problems may arise and how to manage them while bolstering your bottom line.

In the emergency department, time is not a luxury. Immediate, accurate and actionable information is very important, and you can count on our Emergency Department EHR solution to make sure you’re getting it. This solution synthesizes all information about incoming patients from every point of care—their medications, lab results, care history, previous inpatient stays and more—and delivers it to your emergency department care teams with speed and precision.

Improve quality measure performance by enhancing clinicians’ awareness of care gaps directly within the EHR at the point of care.

In a day full of back-to-back appointments, every second matters. The more time you spend sorting through systems and chasing down patient files, the less you can devote to actually caring for your patients. Our Clinical Applications solution can help you make the most of your time by gathering all clinical documentation and patient records across the continuum of care into one, simple system. With all you need at your fingertips and rapid access to timely, complete patient histories, you can focus on providing your patients with the best care possible.

Accurate medical billing and coding is essential for faster reimbursements and fewer denials, but keeping up with ever-changing regulations can be overwhelming. Stop losing revenue to coding errors and delays. Let us increase your revenue, cut expenses, and lower compliance risk, so your team can focus on patient care.

TruBridge EHR software lets you spend more time with patients and less on record management. It consolidates patient data into a single, complete chart that moves seamlessly across nurses’ stations, labs, pharmacies, radiology, and more. Patients can access their records on tablets or smartphones, giving them control over their health and care decisions.

Outcomes are driving healthcare delivery today, impacting how you provide care and reimbursements you receive. Get tools to proactively address treatment and prevention with our Public Health & Reporting solution. This solution combines the latest analytics, data standardization and interoperability features into one suite, lending a broad perspective of your community’s health. 

Data-driven optimization and execution, powered by TruBridge Analytics. Partner with our Insights team to unlock your rev-cycle potential, today.

TruBridge’s AR Management Service can help you achieve your collections goals without burning out your staff. Our collections experts will take over aging small-balance co-pays and low-dollar insurance claims, handling the time-consuming tasks to deliver real results. Whether you’re looking to establish consistent cash flow or boost cash on hand to cover expenses, our solution can be customized to meet your exact needs.

Claims Management solution offers providers a single, robust system to accelerate payments and reduce processing time. This automated solution works behind the scenes, identifying errors before each claim is submitted, resulting in a 97% first-pass clean claim rate. Take the labor off your staff’s plate and free up valuable time for other projects.

Maintaining a skilled business staff can be a real challenge for healthcare providers. But with TruBridge, you’ll never need to worry! Our Complete Business Office (CBO) and Extended Business Office (EBO) solutions can deliver the outside help you need to keep you in the black and moving forward.

TruBridge’s Early Out service provides you with an easy, cost-effective way to strengthen your collections process and maintain your reputation for compassionate care. We’ll help you remove barriers for payment while decreasing billing costs, achieving noticeable increases in online revenue and freeing up your business office for other, more pressing initiatives.

Get all the tools you need for your patients to become active and engaged in their care journey with TruBridge’s Patient Engagement solution. This dynamic, easy-to-use solution allows your patients to access their data from anywhere via mobile device or desktop. A suite of features and tools brings that data to life, providing valuable insights into their health and opportunities to collaborate with providers!

Clear the Way for Care with our Secure Texting solution. Communication is absolutely critical to quality patient care, but too often, it gets scattered across different channels and systems, creating gaps that can delay or derail the process. You’ll never have to worry about that with our HIPAA-compliant, authenticated, and encrypted patient communication services. Confidently and securely communicate and coordinate health details via text. Keep family members updated quickly, stay in touch with all members of the care team, and send all-staff communications at a facility level. Even better, you can save conversations to patient records, ensuring no detail goes overlooked.

Take charge of your contract payments with tools that ensure accurate reimbursement on every claim. Eliminate time-consuming audits by streamlining the process of monitoring and validating reimbursements. Simplify contract management to reduce administrative workloads, stay compliant, and boost cash flow, empowering your team to focus on more critical tasks while ensuring financial stability across all your payer agreements.

Get a comprehensive picture of your organization’s financial potential and a custom plan to move forward with TruBridge’s Revenue Analysis solution. It starts with a deep audit of your organization, uncovering hidden problems and unseen threats to your bottom line. This thorough evaluation is performed with no disruption to your organization or daily workflows. Our team will then use the data to create a custom plan for financial progress that can be put to work right away.