Harness the combined strength of TELUS Digital and AWS cloud solutions to deliver reliable, scalable digital transformation. Together, we create innovative strategies that help businesses adapt, evolve and achieve long-term success.

Delivering exceptional customer care across all integrated support channels, we make lasting connections that will inspire your customers to love and share your brand.

Optimize your digital workforce to drive better business outcomes and reduce costs with our proprietary bot management platform.

Working with a reliable digital IT partner that offers comprehensive application support and maintenance services ensures that your applications remain efficient, secure and optimized for peak performance.

Transform data into business opportunities by diving deeper and gathering valuable intelligence from thousands — even millions — of customer interactions.

Streamline agent onboarding and ensure your team members have the right tools and knowledge they need to support customers. Collaborating closely with our clients, we integrate strategy, curriculum and cutting-edge learning technology to elevate customer experiences.

Our B2B sales services combine human expertise, AI-powered technology and advanced data to help organizations turn pivotal moments into sustainable revenue growth.

We create human-aligned datasets to fine-tune and evaluate your generative AI (GenAI) models. With expertise in over 20 domains and support for more than 100 languages, our qualified contributors deliver a wide variety of fine-tuning data with exceptional precision and scale.

Enhance the availability, performance, security and cost efficiency of your essential IT assets. Our services stand ready to assist you in overseeing your day-to-day IT functions while freeing up your internal IT resources.

Unlock new opportunities for growth by combining TELUS Digital’s expertise with Azure’s advanced cloud solutions. Our collaborative approach, backed by robust integration processes and continuous support, enables businesses to adapt confidently and efficiently to change.

Business success is tied to the quality of your products and the user experiences they deliver, which is why testing of applications and services plays a major role in ensuring stand-out software. Our quality assurance (QA) services help you maintain optimal performance across your digital channels.

By incorporating technologies like AI, intelligent robotic process automation (RPA) takes workflows to new heights. Its ability to learn from data and adjust to dynamic environments ensures continuous optimization and adaptability.

With seamless integration and robust support, we collaborate closely with your organization throughout your public, private or hybrid cloud journey.

Protect the safety and well-being of your user communities to maintain trust and keep your brand strong.

Our team of experts will collaborate with you to identify areas for improvement and streamline processes, map traditional business models to engaging digital experiences, accelerate technology innovation and more.

Enhance your customer service experience with TELUS Digital's feature-rich, cloud-based contact center solutions, personalized to fit every business size and need.

TELUS Digital’s development team handles full-stack implementation across all platforms. Using best practices in agile development and generative AI, we deliver solutions on-time and within your budget.

End-to-end capabilities meticulously designed to optimize every facet of your customer experience (CX) operations.

Enhance and transform your customer relationships with our CX Consulting Services. Leverage our expertise, tools and in-house frameworks to improve interactions, increase engagement and enable a customer-focused culture.

We utilize unique recruitment tactics and leading-edge technology to cost-effectively secure and manage the right skills to drive your business forward.

Transform your raw, ambiguous data into a refined, contextually-enriched training dataset with our diverse global workforce and advanced data labeling platform, Ground Truth Studio.

Transform your business with the synergy of TELUS Digital’s expertise and Google's cutting-edge technology. Together, we deliver customized solutions that address the unique challenges of diverse industries, enhancing efficiency, strengthening security and driving exceptional customer engagement.

Ensure your dataset contains only the parameters that are useful to your model for more accurate outcomes. Leverage our scalable data validation and relevance services across a wide range of use cases.

Incident management, service requests, access requests and IT knowledge inquiries require significant resources. Our outsourced service desk provides your employees with a 24/7 single point of contact (SPOC) without the additional strain.

Delivering high-quality, multimodal data for your AI projects at any scale and complexity. With our more than one million AI Community members, purpose-built data collection and enrichment tools, and robust operations and quality processes, we help you with custom data collection for model training.

Accelerate generative AI (GenAI) benefits while ensuring flexibility, control, productivity and trust.

Actively manage the risk of fraud by bringing faster authentication and better security to your customer experience (CX) and digital operations. With CX top-of-mind, our experts focus on promoting ethical conduct, combating asset misappropriation and preventing corruption or unlawful activity.

With a path-to-production focus, the GenAI Jumpstart accelerator program can identify use cases, build powerful risk mitigation tools and deliver a bespoke prototype to demonstrate the value of AI to your business.

Brands need to move at the speed of the customer, and the conversational bot is an excellent step on the path to digital transformation. Powered by generative AI (GenAI), these bots enrich their own databases for continuous learning.

Our Workforce Management Solutions (WFM) are designed to streamline forecasting, scheduling and real-time analysis, ensuring constant optimization of supply and demand in your operations.