Sapiens' Automation and AI platform leverages artificial intelligence and machine learning to enhance decision-making, automate processes, and extract insights across underwriting, claims, and customer service. It incorporates advanced tools such as Natural Language Processing (NLP), recommendation engines, automated decision-making systems, and predictive analytics to optimize operations and improve user experiences.

Sapiens DataSuite is a comprehensive data and analytics solution designed specifically for insurers. It transforms raw data into actionable insights, enabling data-driven decision-making across the insurance value chain. The suite offers real-time insights by collecting and aggregating data from various sources, providing a unified view of business operations. It features pre-built insurance-specific data models, KPIs, and algorithms for immediate impact. The solution leverages AI and machine learning to enhance business processes and decision-making. DataSuite integrates seamlessly with other Sapiens products, including persona-based portals, DigitalSuite for digital engagement, eMerge Platform for rapid deployment, and Sapiens Decision for efficient rule management. This powerful combination of features allows insurers to streamline operations, improve efficiency, and stay competitive in a rapidly evolving industry.

Sapiens Digital Engagement offers a robust suite of digital insurance solutions tailored to empower insurers in a competitive landscape. With a focus on modernizing core systems and enhancing customer experiences, Sapiens provides tools that facilitate efficient operations and data-driven decision-making. The platform supports the transformation to cloud-based solutions, enabling insurers to streamline processes and improve engagement through user-friendly interfaces.

Sapiens API Composition Engine (ACE) is a powerful integration layer designed to seamlessly connect Sapiens platform solutions with any customer's ecosystem or third-party system. This versatile tool offers bi-directional data exchange, standard APIs for accessing business functions and information, and advanced flow orchestration capabilities. ACE supports various protocols and authentication methods, ensuring secure and efficient integration. With its user-friendly visual configuration tool, ACE accelerates the setup of integration endpoints, enhancing productivity. The engine also publishes messages corresponding to business events on policy and claims, facilitating real-time data synchronization. By providing a comprehensive set of integration capabilities, Sapiens ACE enables businesses to create a cohesive and interconnected digital ecosystem, streamlining operations and improving overall efficiency in insurance and financial services environments.

The Sapiens Insurance Platform offers robust security features integrated into every operational process. It provides a user-friendly wizard for setting up multi-level security profiles, flexible administration, SSO authentication, role-based authorizations, granular user permissions, comprehensive audit trails, and regulatory compliance support. This comprehensive security framework ensures that insurance companies can protect sensitive data, manage user access effectively, and maintain compliance with industry regulations such as GDPR.

Sapiens Insurance Platform offers comprehensive SaaS and cloud solutions for insurers, providing a unified approach to operations and application management. This all-in-one platform enables insurance companies to concentrate on business growth while Sapiens handles the technical aspects. The service includes cloud vendor management, environment and deployment oversight, monitoring, backup, security, and disaster recovery management. A key feature is the 24/7 Sapiens Service Desk, which serves as a single point of contact for all issues, requests, and monitoring events. The platform's unified DevOps, security processes, and tools ensure end-to-end support, delivering high-quality software and hosting services. By consolidating all operations under one roof, Sapiens offers insurers a holistic view of their solutions, streamlining management and enhancing efficiency.

Sapiens Insurance Platform is an innovative, AI-driven solution that enables insurers to grow, differentiate, and stay ahead in the dynamic insurance market. This comprehensive yet modular platform supports end-to-end insurance processes across all lines of business, leveraging AI-powered automation to enable smart, data-driven decisions and increased operational efficiency. The platform integrates digital engagement, data intelligence, core business processing solutions, and machine learning capabilities to help insurers seamlessly innovate their offerings and processes. With pre-packaged business solutions and low-/no-code configurations, it offers faster time to market and rapid implementation. The platform's open, cloud-native architecture facilitates seamless integration with insurtech ecosystems and technology providers. Sapiens Insurance Platform is purpose-built to help insurers evolve in the fast-paced world of digital insurance technology, offering a full Digital Engagement Layer with customer and agent portals, and a 360-degree view of the customer.