KUBRAKUBRA provides customer experience management solutions to some of North America's largest utility, government, and insurance entities. Our extensive portfolio includes billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than two billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of the Hearst Corporation.
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KUBRA
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- IncidentWatch
IncidentWatch is a flexible solution with a large number of use cases, including gas leak location, infrastructure reliability and improvement mapping, water utility mapping, and wildfire tracking.
- KUBRA BizInsights
Your customer data is telling a story. Transform data into actionable insights with KUBRA BizInsights.
- KUBRA EZ-PAY Point of Sale (POS)
Support all-in-one card processing with EMV, PIN debit, and tap acceptance in a consumer-present environment. KUBRA EZ-PAY+ Point of Sale (POS) is a turnkey, in-person payment solution that allows billers to accept card payments while enhancing the payment experience.
- KUBRA EZ-PAY RCP
As a cash payment network aggregator, KUBRA can give you a true omni-channel payment solution that satisfies the needs of every customer type. With the KUBRA Retail Cash Payment Solution, your customers will have access to over 75,000 tier-one retail locations to quickly pay their bills with cash, and you will have access to a consolidated dashboard for detailed insights into your customers’ payments.
- KUBRA EZ-PAY Self-Service Kiosk
Give your customers an in-person payment channel that can accommodate busy schedules, eliminate wait times, and keep customers happy. With KUBRA Self-Service Kiosks, implement indoor, outdoor, through-wall, and drive-through kiosk models to satisfy those who choose to pay bills after regular business hours or simply do not want to wait in line at a counter. A quick and easy kiosk will get your customers paid and on their way in under 3 minutes, leaving them satisfied and your customer service representatives available to address more pressing matters.
- KUBRA EZ-PAY+
The future of smarter payments. Meet the all-new KUBRA EZ-PAY+. A speedier, simpler, more secure payment experience.
- KUBRA iDoxs
Are your e-billing adoption rates where you want them to be?
- KUBRA iMail
Gain the transparency and reporting your organization needs to track and facilitate effective statement printing and mailing.
- KUBRA IQ
Use Natural Language Processing and Machine Learning to enhance your customer self-service channels.
- KUBRA iRemit
The KUBRA iRemit solution allows you to securely collect and process payment data from a variety of networks and view it in one place. KUBRA iRemit combines remittance data from pay-any-one networks, in-person payments, and print-based lockbox files into a single electronic posting file.