
Zoho FSMZoho
Streamline your field service operations with Zoho FSM. Schedule jobs, manage technicians, and enhance customer satisfaction effortlessly.
Vendor
Zoho
Company Website
Product details
Seamless field operations. Memorable service experiences.
Powerful and cost-effective field service management software that streamlines your field operations and elevates your customer service.
Features
- Simplify work order management by streamlining the process from getting requests and sending estimates to scheduling service appointments.
- Organize customer data, job history, and customer assets efficiently.
- Manage schedules on the Dispatch Console with Gantt, Grid, and Calendar views, and use maps for live location tracking.
- Handle your workforce of call center agents, dispatchers, and multi-skilled field agents using Profiles and Skills.
- Use scheduled maintenance to set up recurring work orders and service appointments to create periodic maintenance plans.
- Job Sheets help document on-site work by enabling technicians to update checklists and record readings from the field.