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Zero Touch Service ExperienceAnodot

AI-driven network monitoring for telecoms—detects service issues 80 % faster, resolves them 30 % quicker.

Product details

Overview

Anodot’s Zero‑Touch Service Experience is an autonomous network monitoring platform designed for telecom operations—acting as the “brain on top of the OSS.” It delivers full-stack, real-time visibility into performance and fault metrics across all network layers. By correlating 100% of telemetry data, the system detects service-impacting incidents up to 80 % faster and accelerates resolution by 30 %. It enables operations teams to triage swiftly, understand incident impact, timeline, and root causes, and define automated remediation workflows without manual dashboards or thresholds. .

Features and Capabilities

  • Detection: Monitors granular telemetry and performance data across the entire telecom stack—detecting service degradation incidents up to 80 % faster through AI-powered, real-time alerts.
  • Correlation & Root Cause Analysis: Automatically pinpoints what went wrong, where, and why—providing contextual insights across geography, nodes, domains, and more to guide rapid triage.
  • Autonomous Remediation: Supports defining and triggering automated actions and workflows for fast incident resolution—typically cutting MTTR by 30 % thanks to intelligent triaging.
  • Full Visibility: Covers all network types and layers, eliminating blind spots. Offers operations teams a unified view over business and network telemetry for proactive service assurance.
  • Rapid Implementation: Delivers short deployment cycles (3–6 weeks) without requiring professional services or data scientists—enabling quick time-to-value for telecom operators.