
Zello is a leading push-to-talk walkie-talkie application designed for frontline teams, providing secure, instant voice communication over cellular and Wi-Fi networks.
Vendor
Zello
Company Website
Zello serves as a comprehensive push-to-talk (PTT) solution, enabling frontline teams across various industries to communicate instantly and securely. It functions as a modern radio replacement, leveraging existing mobile devices and networks (cellular and Wi-Fi) to deliver unlimited, crystal-clear voice communication without the need for expensive specialized equipment or tower leases. Beyond voice, Zello supports text and photo sharing, ensuring teams can exchange diverse information efficiently. The platform integrates AI-powered tools to enhance productivity through communication insights and quick knowledge retrieval. For operational efficiency, Zello offers a Dispatch Hub that automatically prioritizes urgent calls, reassigns requests, and provides real-time map updates, keeping dispatchers informed and field workers on task. A crucial feature is message history and replay, allowing users to review past communications and focus on immediate issues without distraction. Designed for enterprise, Zello provides robust end-to-end encryption for secure communications, effortless scalability with multi-device management and unlimited channels/users, and a centralized management console for easy deployment and user control. Developers can also integrate Zello's PTT and advanced features into their own mobile applications via the Zello Mobile SDK (for iOS, Android, React Native) and API, extending its capabilities into in-house tools. Zello is device and network agnostic, working across various smartphones and ruggedized devices, and is proud to offer its enterprise-grade solutions free to first responders.
Features & Benefits
- Instant Push-to-Talk (PTT) Communication
- Provides immediate, clear voice communication over cellular and Wi-Fi, effectively replacing traditional two-way radios.
- Flexible Communication Channels
- Offers unlimited and secure private channels, along with crystal clear broadcasts, to facilitate group and one-to-one communication.
- AI-Powered Tools
- Enhances frontline productivity with AI for communication insights and rapid knowledge retrieval, keeping teams informed and agile.
- Intelligent Dispatch Hub
- Automates urgent call prioritization, streamlines request reassignment, reduces chatter, and provides real-time map updates for efficient operations.
- Message History & Replay
- Allows users to play back any message at any time, ensuring no critical information is missed and enabling focused problem-solving.
- Emergency Alerts
- Facilitates rapid notification for critical situations, ensuring immediate attention and response.
- Comprehensive Communication Features
- Supports additional communication methods including text and photo sharing, transcription, and translations.
- Mobile SDK & API Integration
- Enables developers to embed push-to-talk and advanced communication features into custom mobile applications (iOS, Android, React Native) and existing in-house tools.
- Enterprise-Grade Security
- Ensures private and secure communications through end-to-end encryption, protecting against interception or interference.
- Effortless Scalability
- Supports multi-device management and unlimited channels and users, allowing the solution to grow seamlessly with organizational needs.
- Centralized Management Console
- Provides administrators with a single console to deploy to thousands of users, manage permissions, and add or remove accounts efficiently.
- Device & Network Agnostic
- Compatible with a wide range of devices, from iPhones to ruggedized devices, and operates reliably on both Wi-Fi and cellular data networks.