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Zelis Advanced Payments Platform (ZAPP)zelis

A comprehensive, rule-based engine designed to streamline healthcare payments and communications, enhancing efficiency and compliance for payers, providers, and members.

Product details

The Zelis Advanced Payments Platform (ZAPP) is a robust solution tailored for the healthcare industry, supporting various payment methods including checks, ACH transfers, virtual credit cards, and prepaid digital cards. By consolidating payment and communication processes into a single platform, ZAPP enhances operational efficiency, accelerates transaction times, and delivers transparent, digital experiences that meet the evolving demands of providers and members. Its rule-based engine, encompassing over one million rules, ensures adaptability to regulatory changes, maintaining compliance across all transactions. Key Features & Benefits

  • Unified Payment and Communication Management
  • Streamlines operations by managing all healthcare payments and communications through one platform, increasing efficiency and reducing administrative burdens.
  • Flexible Payment Modalities
  • Supports multiple payment options such as checks, ACH, virtual credit cards, and prepaid digital cards, allowing providers to choose their preferred method.
  • Digital Consumer Payment Options
  • Integrates with platforms like Google Pay, Apple Wallet, and Venmo, offering members modern, convenient payment experiences.
  • Regulatory Compliance
  • Utilizes a rules-based engine with over one million rules to manage regulatory complexities, ensuring compliance with evolving healthcare regulations.
  • Enhanced Provider Engagement
  • Encourages provider participation in the Zelis Payments Network (ZPN), offering opportunities to realize the full value of membership.
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