ZAPconnect is a cloud-based software solution designed for utilities to manage the entire lifecycle of Distributed Energy Resource (DER) interconnection applications, such as those for solar photovoltaic and other distributed generation technologies. The platform automates the application intake, document recognition, data extraction, validation, and approval processes, significantly reducing manual touchpoints and administrative workload. ZAPconnect leverages advanced workflow automation, optical character recognition (OCR), and AI/ML-driven analytics to ensure applications are processed rapidly, accurately, and in compliance with regulatory standards. By integrating with eTRACK+ and DRM, ZAPconnect provides a configurable, end-to-end workflow that standardizes application data, minimizes human error, and enables real-time tracking and reporting. Utilities benefit from reduced lead times, improved approval efficiency, and enhanced customer satisfaction by accelerating the interconnection process from weeks or months to minutes.

Key Features

Configurable Workflow Automation Automates the entire DER interconnection process from application intake to approval.

• Customizable workflow stages and rules
• Real-time progress tracking and status updates

Document Recognition & Data Extraction Uses OCR to extract and prepopulate data from uploaded documents.

• Reduces manual data entry
• Identifies missing or incorrect fields before submission

Automated Validation & Standardization Validates application data against a central, configurable database.

• Ensures regulatory compliance
• Standardizes applications for consistent processing

AI & ML-Driven Analytics Incorporates machine learning for approval forecasting and error identification.

• Learns from past rejections and approvals
• Improves decision-making and reduces repeat errors

Role-Based Access & Security Controls user permissions and workflow access.

• Supports secure, auditable processing
• Facilitates collaboration among utility departments

Integration with eTRACK+ and DRM Seamlessly connects with other ANB Systems platforms.

• Unified data management and reporting
• Streamlined document handling and compliance

Benefits

Dramatic Reduction in Processing Time Accelerates application review and approval from weeks or months to minutes.

• Enables near real-time interconnection decisions
• Improves customer satisfaction and program throughput

Minimized Human Error Automated data extraction and validation reduce manual mistakes.

• Increases application quality
• Lowers risk of compliance issues

Operational Efficiency Reduces administrative workload and touchpoints for utility staff.

• Frees up resources for higher-value tasks
• Supports high application volumes without scaling staff

Regulatory Compliance & Standardization Ensures all applications meet regulatory and utility-specific requirements.

• Centralized, auditable process
• Consistent application of rules and standards