ZAC (Zultys Advanced Communicator)

A unified communications platform that brings voice, messaging, video conferencing, presence, fax, and collaboration tools into a single, consistent workspace across desktop, web, and mobile—empowering teams to work efficiently, securely, and collaboratively from anywhere.

Features

• Desktop, Web ZAC (browser-based), and mobile (iOS/Android) clients with feature parity
• Secure instant messaging and group chat with file and image sharing
• One-click audio conferencing and multi-party video meetings
• Screen sharing with floating video for multitasking
• Temporary, password-protected browser links for external participant access
• Integrated fax and e‑fax support
• Click-to-dial (ScreenDial) and caller screen-pop on incoming calls
• SMS and MMS messaging alongside chat and voice
• Visual voicemail and unified management of voice and fax messages
• Presence indicators, user notes, and real-time availability alerts
• Outlook/Exchange integration for scheduling, contacts, and calendar sync

Capabilities

• Omnichannel communications: voice, IM, video, fax, SMS/MMS in one interface
• Consistent experience across Windows, macOS, Linux, iOS, and Android
• Browser-based Web ZAC with no installation required and multi-browser support
• Full softphone controls and call-handling rules with MX system backend
• Single Sign-On (SSO) using SAML and automated provisioning via Microsoft Entra ID/SCIM
• Real-time presence syncing and contact integration
• Advanced chat functionality: search, quoting/replying, group spaces
• Enterprise-grade conferencing control: participant management, device selection
• Call Attached Data (CAD) note-taking integrated into call transfers
• Support for Plantronics devices on desktop and Web ZAC

Benefits

• Elevated productivity through unified communications in one platform
• Seamless collaboration via rich media sharing and effortless conferencing
• Simplified user experience across all devices—reducing training needs
• Secure external collaboration without additional installs or accounts
• Enhanced responsiveness with screen-pop, click-to-dial, and presence alerts
• Robust support for hybrid and remote work through full-feature mobile and web apps
• Streamlined IT operations with SSO, centralized provisioning, and security policies
• Improved message handling—visual voicemail, fax, chat—in one system