Overview

YouTrack is a project management and team collaboration tool packed with features to streamline your work and increase productivity. It’s available with cloud or on-premises hosting, and is free for up to 10 users. YouTrack has the flexibility to adapt to every team and team member. From personal tasks to company-wide projects, YouTrack can handle it all with ease and elegance, helping you complete more tasks and deliver great products.

Features

Task Management

YouTrack’s robust and highly flexible task management core powers diverse teams in more than 100,000 companies worldwide. From software development and devops to HR and marketing, YouTrack can help you track and manage projects of any size efficiently and with absolute confidence.

Team Collaboration

YouTrack is packed with features that enable intuitive and effortless collaboration within and between teams. Mentions, reactions, and automated update subscriptions with a broad choice of notification options help keep conversations flowing and ensure that everybody stays in the loop.

AI Assistance

YouTrack enhances your teams’ efficiency with services powered by JetBrains AI for free. The Text-to-Issue Transformation feature lets you identify actions and create new tasks from any text. Writing assistance automatically checks grammar, spelling, and punctuation while you write in English or German. AI Assistant generates at-a-glance summaries of content in tasks, articles, and support tickets, regardless of the length of the discussion and language used. When you’re ready to join the discussion, AI Assistant provides suggestions when composing your reply. All YouTrack Cloud customers, including small teams using YouTrack for free and YouTrack Server customers with active or free subscriptions, now have access to free credits for AI-powered features.

Apps

Use apps to extend the functionality in YouTrack by adding new features, tools, and integrations that aren’t available out of the box. Apps help you customize YouTrack to fit your team’s specific needs, improving project management, reporting, and automation or integrating it with other tools and internal systems. Create your app yourself, use the help of a YouTrack consulting partner, or check out what’s already available on JetBrains Marketplace.

Workflows

Workflows give you complete control over the lifecycle of issues in your projects. Powerful automation makes it easy for your team to implement even the most complex rules and reduce time spent on repetitive tasks.

Agile Boards

Agile boards are the cornerstone of any agile project management system. YouTrack offers Scrum and Kanban board presets, and also gives you the freedom to create boards to match whatever processes your team has in place.

Knowledge Base

Keep your team and project information impeccably organized and build a public knowledge base with guides and FAQs for your users. Create engaging, rich content, and discuss it in a dedicated comments section, complete with @user mentions and notifications. Search with greater precision using filters and tags. Work on content together with your team directly in the original context. You can add inline comments, mention team members so they get notified, and easily resolve discussions when they are finished.

Helpdesk Projects

Support your external customers or maintain a service desk for internal users with YouTrack Helpdesk. It allows you to work with tickets from emails or a form on your website. Exclusive tools for agents, flexible service-level agreements, and workflow automation are available to help your support team properly handle every customer request. YouTrack Helpdesk comes with unlimited reporters and 3 support agents for free.

Planning

YouTrack comes with a multitude of features that help you plan sprints, prioritize tasks, keep track of dependencies, and make realistic and achievable estimations.

Reporting

YouTrack comes with 20 configurable reports to help you track, manage, and analyze a wide range of performance and progress indicators.

Time Tracking

YouTrack’s automated and manual time tracking features make light work of keeping accurate records. Clear reporting with detailed analysis lets you quickly identify and eliminate bottlenecks, and ensures that every minute is accounted for.

Gantt Chart

Plan projects using the interactive Gantt timeline to schedule and prioritize tasks, set estimates and dependencies, and track progress with maximum precision.

Dashboards

Dashboards allow you to create collections of reports and other useful information on a single page. You can create unlimited dashboards for your personal, team, and customer needs.

Customization

Extensive configuration options allow you to adapt YouTrack to meet the needs of different teams while still enabling seamless collaboration across your organization. Customize issue fields, workflows, and notifications, automate routine tasks and processes, and make YouTrack your own.

Integrations

YouTrack integrates with other JetBrains products and many third-party systems to streamline development, testing, support, and other processes.

YouTrack Mobile

Manage tasks and projects and collaborate on the go with YouTrack Mobile on iOS and Android. The mobile app supports all major YouTrack functionalities and provides configurable push notifications.

Onboarding Pack

The onboarding pack helps new users find their way around YouTrack and can also help experienced users discover useful features they weren’t previously aware of.

Imports

Migrate users, projects, tasks, and other entities to YouTrack from most popular project management and task tracking systems. Continuous import lets you consolidate multiple systems from different vendors into a single, easily manageable YouTrack instance for seamless tracking and reporting.

Experimental Features

Enable experimental features in YouTrack to preview new functionalities before we officially release them. This lets you try out new features early and steer their development to fit your needs.