Yext is a comprehensive digital presence platform that allows multi-location brands to manage and optimize their online information across various digital channels. The platform provides tools for content management, listings, reviews, search, analytics, and more, enabling businesses to deliver consistent and accurate brand experiences to customers anywhere in the digital world.

Key Features

Content Management Yext Content serves as a next-generation headless CMS

• Structured with real-world entities and their relationships
• Customizable schema for brand-specific content structuring

Listings Management Distribute brand information across ~200 third-party publishers

• Dual-sync direct integrations for data consistency
• Rich content support including name/address/phone, images, and publisher-specific fields

Reviews Management Comprehensive tools for monitoring and leveraging customer reviews

• Review monitoring and analysis
• Intelligent response methods
• First-party review generation for locations, people, and products

Benefits

Improved Brand Consistency Deliver uniform brand experiences across digital touchpoints

• Centralized platform for managing all digital marketing channels
• Seamless integration with existing marketing solutions

Enhanced Discoverability Boost brand visibility and customer engagement

• AI-powered search experiences with natural language understanding
• Optimized presence across multiple digital platforms and publishers

Data-Driven Decision Making Gain actionable insights to optimize digital presence

• Unified analytics from various data sources
• Cross-channel insights for user experience optimization