Xentral Flows is a no-code automation solution integrated into the Xentral ERP system. It allows businesses to design, customize, and manage workflows directly within the ERP interface—without requiring IT resources or programming skills. Whether automating routine tasks or handling complex processes, Xentral Flows adapts to individual business needs and scales with operational growth.

Features

• Ready-Made Workflows: Start quickly with pre-configured templates for common tasks like status updates and email notifications.
• Workflow Editor: Create and customize workflows using simple “if-then” logic directly in Xentral—no external tools needed.
• Multi-Channel Logic: Define separate workflows for B2B and B2C orders, such as multi-order picking or custom fulfillment handling.
• Order Routing: Automatically assign orders to dropshipping or fulfillment partners based on predefined rules.
• Custom Pricing & Item Info: Automatically assign B2B customers to pricing groups and sync item data across invoices, delivery notes, and shops.
• Shipping & Tracking Automation: Generate shipping labels, transfer tracking numbers, and apply shipping rules automatically.
• Payment Terms & Credit Limits: Monitor B2B credit limits and halt deliveries when thresholds are exceeded to reduce financial risk.
• Returns Portal Integration: Automate return processing and inventory updates via a self-service portal.
• Middleware-Based Architecture: Each flow runs on its own instance of Xentral Connect middleware, ensuring separation from the ERP core and full control via API.
• Centralized Workflow Dashboard: View all active workflows, execution history, and error logs in one place.
• Exception Handling: Set up fallback actions and error resolution flows to maintain system stability.
• Partner Certification: Certified Xentral partners can access advanced workflow customization via developer training.

Benefits

• No-Code Simplicity: Automate tasks without programming or IT support.
• Efficiency: Save time and reduce manual work across departments.
• Scalability: Grow with your business needs and customize workflows as complexity increases.
• Transparency: Monitor workflow performance and troubleshoot issues with detailed logs.
• Flexibility: Tailor workflows to specific channels, partners, and customer types.
• Risk Reduction: Automate financial controls and ensure compliance with business rules.
• Customer Satisfaction: Improve delivery speed, accuracy, and communication through automated processes.
• Integration: Connect seamlessly with external systems via API and middleware.