XactInsights: Empowering Data-Driven Decisions

Turn claims data into actionable insights. Get critical insights faster with an intuitive interface that learns as you use it and speaks your language.

Insurance leaders need faster access to claims intelligence

Today's insurers can’t wait days or weeks for critical claims insights. Traditional reporting tools often require specialized training or IT support, creating bottlenecks that slow decision-making. Meanwhile, valuable patterns and trends remain hidden in your data, limiting your ability to respond quickly to market changes.

Achieve more with data-driven decisions

Make confident decisions that drive growth and profitability. XactInsights helps you spot opportunities earlier, respond faster to market changes, and deliver better experiences to your policyholders.

Reduce time to insight

Focus on strategic decisions, not creating reports. Get immediate answers using familiar industry language, without waiting for IT support or specialized training.

Improve operational efficiency

Reduce claims cycle time and improve accuracy. Our platform helps you find bottlenecks, optimize processes, and better allocate your organization’s resources.

Drive competitive advantage

Compare yourself to the industry, peer groups, and AM Best (where available) to identify strengths and weaknesses across your business.

Features and capabilities

Shareable dynamic Liveboards

Build customized Liveboards to collect and organize your key metrics. Share insights to keep your enterprise aligned with current data through automated updates. Download visualizations as PNG, XLSX, or CSV files for easy integration with other platforms.

Comprehensive visualization options

Track everything from cycle times and claim density to contractor performance and event-specific data. Create side-by-side comparisons, geographic distributions, and trend analyses that help you spot patterns and make informed decisions faster.

Pre-built templates for rapid deployment

Get started quickly with our library of pre-built Liveboards designed for common insurance scenarios. Access templates for roofing, flood, industry comparison, XactXpert®, and more—delivering instant insight into your claims operations. 

Connected ecosystem for seamless workflows

Analytics from XactAnalysis®, ClaimXperience®, and XactXpert is centralized to streamline your entire claims process. Built-in connections help your team make faster, more informed decisions at every step.