Workspot Trends is the historical observability and analytics component of the Workspot platform that aggregates and visualizes user sentiment, usage, network, and system performance data over time to help organizations understand end-user experience, identify problem patterns, and make data-driven decisions to optimize their Workspot deployment worldwide.

Key Features

Historical observability Collects and presents historical data about Workspot virtual desktops, applications, and user sessions for long-term analysis.

• Tracks user experience, performance, and usage across days, weeks, and months
• Supports investigation of issues that are not easily detectable in real time

User sentiment tracking Measures user-reported satisfaction with Workspot sessions to highlight strengths and problem areas.

• Aggregates survey ratings into company-wide and pool-level sentiment views
• Displays distribution of ratings and changes in satisfaction over time

Company-level dashboards Provides high-level views of organizational health and usage across the entire Workspot deployment.

• Company Summary dashboard with user sentiment, alarms, and usage summaries
• Visualizations of desktop and app usage, alarms, and sizing indicators

Pool-level analysis (desktop and app pools) Enables comparison of performance, sentiment, and usage across desktop and application pools.

• Daily graphs of sentiment, users, and usage hours per pool
• Identification of pools with recurring issues or low satisfaction

User-level analytics Offers detailed per-user views of usage, login experience, and client activity.

• Usage timelines and session hours per user
• Metrics for connection, resume, and posture check times

Resource usage and sizing insights Highlights desktops and applications with unusually low or high resource utilization.

• Sizing section in company summary for right-sizing resources
• Usage reports to detect underused or abandoned desktops and apps

Scalable reporting Supports large-scale environments with extensive reporting capabilities.

• Cloud Desktops Usage reports with support for up to tens of thousands of entries
• Downloadable tables for further offline analysis

Benefits

Data-driven optimization of VDI environments Enables organizations to use historical data to tune performance, capacity, and configuration.

• Identifies trends in performance and user satisfaction across locations and pools
• Supports informed decisions on scaling, sizing, and deployment changes

Improved end-user satisfaction and productivity Provides insight into factors affecting digital experience so issues can be addressed proactively.

• Correlates user feedback with performance and usage metrics
• Helps maintain productive, consistent user experiences over time

Faster identification of systemic problems Reveals recurring or long-term issues that may not be evident in real-time monitoring.

• Detects patterns like slowdowns after updates or configuration changes
• Helps distinguish isolated incidents from broader systemic trends

Better resource utilization and cost control Uses historical usage to find unused or mis-sized resources.

• Identifies inactive users and abandoned desktops
• Informs optimization of pool configurations and capacity planning