Workspot Global Desktops is a high-availability feature of the Workspot VDI platform that assigns each user multiple virtual desktops across different regions and cloud providers, keeps them synchronized, and presents them as a single desktop so users can continue working seamlessly if a VM, data center, region, or cloud provider becomes unavailable.

Key Features

Persistent Global Desktops (active/active redundancy) Persistent Global Desktops maintain multiple always-on copies of a user’s desktop in different zones or clouds, synchronized so the user can fail over without losing their session.

• Multiple desktops per user running 24/7 in different regions or cloud providers
• Session continuity when a VM or data center goes offline, with transparent reconnection

Non-Persistent Global Desktop Pools (active/standby) Non-persistent Global Desktop Pools combine multiple non-persistent pools across zones and regions to provide automatic failover using fresh desktops.

• Uses ordinary non-persistent pools across clouds or regions with pool precedence policies
• On failure, users receive a new desktop from a surviving pool and start a new session

Multi-cloud and multi-region deployment Global Desktops can span Microsoft Azure, Google Cloud, and Amazon Web Services, and multiple regions within each provider.

• Distributes user desktops across different cloud providers for provider-level resilience
• Supports geographically dispersed regions for locality and disaster recovery

Single-desktop user experience Despite multiple underlying desktops, the user sees and launches a single Global Desktop icon in the Workspot Client.

• Automatic selection of the preferred or next-available desktop based on priority
• Transparent failover without requiring user intervention or configuration changes

Background synchronization (persistent) Persistent Global Desktops use endpoint and OS management tools to keep desktop contents aligned.

• Synchronization of user data and configuration via tools such as Microsoft Intune
• Identical environment across all assigned desktops for the same user

Administrative control and API support Administrators create and manage Global Desktops and Global Desktop Pools through Workspot Control and dedicated APIs.

• Configuration of desktop sets, priorities, and user or group assignments in the UI
• API operations for creating, assigning, modifying, and deleting Global Desktops and pools

Benefits

High availability and business continuity Global Desktops provide continuity of access even during VM, data center, regional, or cloud provider failures.

• Users can reconnect and continue working if their primary desktop or region becomes unavailable
• Supports stringent availability objectives for critical roles and workloads

Improved user experience and productivity By masking infrastructure failures and optimizing connection to the best available desktop, Global Desktops keep users productive.

• Transparent failover reduces downtime and session disruption
• Priority-based routing can favor nearby regions to improve latency when users travel

Resilience across clouds and regions Spreading desktops across providers and locations protects against localized outages.

• Mitigates impact of regional power, network, or service issues
• Supports disaster recovery strategies without separate, complex DR environments

Operational flexibility for IT Per-user configuration allows IT to tailor desktop placement and priorities to changing needs.

• Add or remove desktops or regions as users move or requirements change
• Use APIs and scripting to automate creation and lifecycle management of Global Desktops