
Workmate is a field force management platform that optimizes sales, service, delivery, driver, and survey staff operations using location intelligence and automation.
Vendor
MapmyIndia
Company Website




Workmate is a comprehensive field force management solution that enhances employee productivity and streamlines operations for various industries. By integrating location intelligence and automation, it offers real-time tracking, task allocation, performance monitoring, and attendance management features to optimize field workforce activities.
Key Features
Real-time Location Tracking Monitor field force teams' live locations for improved efficiency and customer service.
- Track employee movements in real-time
- Share live location and ETA with customers
Task Management Automate and organize daily tasks for field employees.
- Schedule tasks with centralized product database
- Allocate tasks based on field force location
Performance Monitoring Analyze field sales performance in real-time for better decision-making.
- Provide in-depth analysis of employee activities
- Enable faster communication and immediate actions
Attendance Management Automatically mark attendance and log work hours.
- Record in-time and out-time of employees
- Streamline payroll and time-tracking processes
Benefits
Increased Productivity Optimize field force operations and improve time utilization.
- Reduce travel time with efficient route planning
- Minimize manual data entry and paperwork
Enhanced Customer Service Improve customer satisfaction through better communication and service delivery.
- Reduce wait times by sharing accurate ETAs
- Provide step-by-step driving directions to client locations
Data-Driven Decision Making Access real-time insights for informed business decisions.
- Monitor time spent on each service request
- Analyze field sales performance metrics