WorkJam provides a unified digital platform for frontline and deskless workforces, aiming to connect, educate, and foster growth. It streamlines operations by offering self-service tools for employees, including multilingual communication, daily task management, flexible schedule adjustments, training modules, and early wage access, all accessible through a single sign-on. The platform enhances employee experience by saving time and providing actionable insights for operational success. Key features include targeted and social media-like communications with compliance controls, smart task assignment and real-time tracking, flexible scheduling with self-service shift swapping and shift pools, on-demand employee learning with microlearning and gamification, and seamless integrations with existing collaboration tools like Microsoft Teams and Salesforce. Additionally, WorkJam offers Express Pay for on-demand wage access, which is proven to boost retention and reduce hiring costs. The solution is designed to integrate with various systems and leverage AI for improved customer and employee experiences.

Features & Benefits

• Communications: Enables instant and effective information exchange with targeted messaging, a social media-like interface with live streaming, and compliance controls to cut through noise and meet labor laws.
• Task Management: Optimizes operations through smart task assignment based on skills and availability, real-time progress tracking, actionable reporting, and automated workflows for corrective and preventative actions.
• Flexible Scheduling: Extends Workforce Management (WFM) with real-time schedules, self-service shift swapping options, shift pools for maximized coverage, and reduced manager time through a self-service approach.
• Employee Learning: Upskills and engages frontline staff with tailored training, microlearning for busy schedules, gamification to make learning fun, and flexible course creation using diverse media formats.
• Express Pay: Reduces financial stress and boosts retention by offering on-demand access to earned wages, thereby lowering hiring costs and enhancing productivity.
• Integrations: Seamlessly integrates with existing collaboration platforms like Microsoft Teams, UKG, and Salesforce, offering accessibility on any device and customizable workflows with SSO and Azure services.