Explore Workforce Management

Absence management: Absence planning

Allow workers to bid on time off and enable managers to award time off fairly while ensuring adequate coverage. Global best practices Automate absence accrual and entitlement policies globally while meeting local requirements, such as the Family and Medical Leave Act in the US. Wellness and balance Implement wellness policies such as compensatory time-off plans and the ability to cash out absence balances. Burnout controls Analyze absence trends and identify correlations to high turnover and high overtime hours.

Time and labor tracking: Total workforce time tracking

Reduce pay errors with automated overtime and other policies for salaried, hourly, project-based, and contingent workers. Fast and simple time entry Deliver a mobile-responsive user experience that allows employees to capture and track time from any device, anytime. A priority-aligned workforce Track labor against what matters to your organization, such as projects, grants, cost centers, and more. Security and fraud controls Leverage role-based or location-based security controls and limit access to prevent time, absence, and payroll fraud.

Workforce scheduling: Intelligent shift scheduling

Make informed decisions using business data and AI insights to fill shifts based on qualifications, preferences, and compliance requirements. More manager face time Fill shifts or post open shifts with incentives using AI, freeing up managers so they can focus on their workers. Balanced coverage Ensure coverage for the required headcount or scheduled hours without exceeding budgeted or full-time equivalent (FTE) hours where required.

Workforce labor optimization: Optimized operational needs

Optimally automate shift creation and the assignment of available people with the right skills to meet expected demand. Compliance with regulations Automate shift assignments at scale while adhering to complex labor policies, the budget, and FTE hours. Balanced business priorities Optimize schedules to deliver the best customer and employee experiences.

Frontline employee flexibility: Prioritized preferences

Let workers set their available shifts and days in the same mobile app they use to plan absences and complete scheduling tasks. Easy employee shift changes Provide employees with tools to reach out directly to a qualified coworker and ask them to cover or swap a shift. Democratized shift access Make extra shifts available to claim in the scheduling app and notify employees of any incentives that may be offered. Gifted accrued paid leave Enable employees to gift paid leave to coworkers through the same tool they use to check accrued balances and request time off.

Task management: Set shift expectations

Provide frontline workers with prioritized tasks to complete during their shift. Engagement in the flow of work Use Guided Journeys to provide workers with guidance on how and when to complete their tasks. Monitored productivity Give managers insights into task completion and the ability to reassign or reorder priorities.

Health and safety management: Proactive management

Improve incident management by capturing more incidents sooner and enabling quick responses and follow-up actions. A culture built on safety Promote a culture of workplace safety and compliance through improved inspection management. Analytics-driven monitoring Use safety data to understand trends, and help reduce accidents and workplace hazards through root cause analysis.

Key benefits of Workforce Management

Ensure accurate time data

Enable easy data entry for all types of workers and varying schedules with a comprehensive set of time tools.

Easily adapt to changing business needs

Easily configure rules and policies across workforce processes to drive consistency and scalability.

Create a safer workplace

Reduce health and safety issues with an easy-to-use tool to report incidents, near-misses and potential hazards.