Workcloud Scheduling is an innovative workforce management solution that harnesses the power of AI and analytics to revolutionize the scheduling process. This comprehensive tool optimizes forecasting, scheduling, and shift management, enabling businesses to align staffing with demand effectively. By considering factors such as customer traffic, employee skills, certifications, and preferences, Workcloud Scheduling ensures the right staff are in the right place at the right time. The system's Employee Self-Service feature empowers staff to manage their schedules via a mobile interface, promoting work-life balance and flexibility. For managers, the platform offers robust tools to track requests, make adjustments, and maintain compliance. With its AI Staff Planner, Workcloud Scheduling provides deep insights into staffing needs, helping businesses make informed decisions and achieve better financial results.

Key Features

AI-Powered Scheduling Utilizes artificial intelligence to create optimal schedules based on multiple factors

• Considers customer traffic, skills, certifications, budget, and employee preferences
• Ensures appropriate staffing levels to meet demand

Employee Self-Service Provides staff with a mobile-first interface to manage their schedules

• Allows shift swap requests, availability adjustments, and accrual balance viewing
• Enables greater control over work schedules, promoting work-life balance

Manager Tools Equips managers with features to oversee and optimize scheduling

• Facilitates tracking of scheduling requests and last-minute adjustments
• Ensures compliance with labor regulations and company policies

AI Staff Planner Leverages AI to improve staffing forecasts and decision-making

• Analyzes a wide range of data to provide accurate staffing predictions
• Offers insights to critical labor questions and flexibility to adjust to demand

Benefits

Improved Operational Efficiency Optimizes workforce management to enhance overall business performance

• Prevents over- and under-staffing scenarios
• Reduces non-compliance fines and unexpected overtime expenses

Enhanced Employee Satisfaction Promotes a better work-life balance for staff members

• Provides flexibility for employees to adjust schedules on the go
• Allows staff to pick up shifts at multiple locations for greater convenience

Data-Driven Decision Making Empowers managers with insights for informed scheduling and staffing choices

• Enables better training and hiring decisions based on AI-generated insights
• Improves the accuracy of staffing forecasts using comprehensive data analysis

Cost Reduction Helps businesses optimize their workforce expenses

• Minimizes payroll leakage through better schedule management
• Reduces third-party costs associated with manual scheduling processes