SmartRent Work Management is a software solution designed to support maintenance and operational teams in managing day‑to‑day work across multifamily properties. It provides a centralized system for creating, assigning, tracking, and completing work tasks related to maintenance and property operations. The solution structures work workflows by standardizing how tasks and work orders are handled, from creation through completion. Property teams gain visibility into workloads, priorities, and task status, enabling better coordination between on‑site staff and centralized teams. Work Management is intended to reduce manual tracking, improve response times, and increase consistency in maintenance execution. It integrates with broader SmartRent operational tools to provide a unified view of property activity and resource utilization.

Key Features

Work Order Management

Organizes maintenance requests.

• Creation and assignment of work orders
• Status tracking from open to completion

Task Assignment and Scheduling

Coordinates team workloads.

• Technician and staff assignment
• Priority and due date management

Mobile Workforce Support

Enables on‑the‑go task handling.

• Mobile access for technicians
• Real‑time task updates

Operational Visibility

Provides insight into work progress.

• Centralized task dashboards
• Real‑time status visibility

Standardized Workflows

Ensures consistent execution.

• Defined task processes
• Repeatable maintenance workflows

Audit and History Tracking

Maintains work records.

• Task and work order history
• Completion timestamps and logs

Benefits

Improves Maintenance Efficiency

Reduces delays and confusion.

• Clear task ownership
• Structured workflows

Enhances Team Coordination

Aligns staff and responsibilities.

• Shared visibility into workloads
• Fewer missed or duplicated tasks

Increases Accountability

Tracks work completion.

• Documented task history
• Clear responsibility assignment

Reduces Manual Processes

Minimizes paper and spreadsheets.

• Centralized digital tracking
• Automated status updates

Supports Scalable Operations

Works across multiple properties.

• Consistent processes portfolio‑wide
• Centralized operational oversight