WIZ Engage

WIZ Engage is a Generative AI-powered Talkbot platform designed to automate outbound customer engagement across multiple channels. It delivers human-like voice interactions in over 10 languages, enabling businesses to reach millions of customers efficiently and cost-effectively. By combining Voice AI, LLM-driven dialogue guidance, and omnichannel automation, WIZ Engage helps organizations scale outreach, improve conversion rates, and reduce operational costs.

Features

• Human-like voice AI with real-time response in 10+ languages
• LLM-powered personalized dialogue guidance based on best practices
• Few-shot learning Talkbot builder for rapid deployment
• Smart inspection model for quality assurance and human review
• Custom analytics comparing bot and human agent performance
• Omnichannel automation across voice, WhatsApp, Line, Instagram, and more
• Agent-Bot synergy for seamless handover and service continuity

Capabilities

• Automates over 90% of repetitive business tasks
• Handles targeted outreach and guided dialogues for vertical-specific use cases
• Executes 2 million calls per hour for large-scale engagement
• Supports cross-day mixed outreach strategies
• Delivers personalized conversations that mimic top-performing agents
• Enables continuous optimization through regression evaluation and analytics

Benefits

• 30%–70% increase in conversion rates
• 80% savings on cost-per-contact
• Faster time-to-value with streamlined bot creation and deployment
• Improved customer satisfaction through natural, multilingual interactions
• Scalable engagement with consistent service quality
• Enhanced operational efficiency and reduced human workload