A software designed for independent hotels

Winhôtel neo is a hotel software programme organised around a schedule. It is the most popular hotel PMS, connected with online booking platforms ReservIT and D-EDGE. Winhôtel neo improves your organisation and covers your daily needs in terms of booking, managing overnight stays, restaurant services, check-in and check-out… Without forgetting performance and sales monitoring.

A tool that suits both receptionists and managers

With Winhôtel neo, schedule and billing management is intuitive and accessible to all, allowing you to find key information in a quick and simple way. Its ergonomic, user-friendly interface makes it easy to use, and saves precious time. Its dashboards and reports offer precise monitoring of your establishment's activity. As with all Septeo Hospitality management solutions, you benefit from guidance and a personalised follow-up service from our advisers concerning installation, setup and training of your teams.

Recommended by voluntary chains and buying groups in the hotel industry

Winhôtel neo is the hotel software recommended by some of the main voluntary chains and buying groups in the hotel industry: Logis, Les Collectionneurs, The Originals, Cadhi, CHR-HA… With numerous advantages for their members.

ATTRACT

• Automatic publication of offers on the online booking sites
• Simplified management of the various distribution channels
• Management of special offers

BOOK

• Online and offline booking, option to sort by room type and location
• Ease of use, accessible to all 

SELL

• Intuitive, touch-screen billing with centralised payment for hotel restaurants
• Individual or group billing, online rate updates
• Automatic pricing module 

OPERATE

• Constant monitoring using a dedicated mobile application
• Dashboards and bill sheet, statistics, RevPAR occupancy rate

RETAIN

• Full and scalable guest file
• Targeted mailing according to defined criteria
• Interface with online satisfaction surveys

Features

User-friendly schedule

• Colour-coded display for online bookings, confirmations, arrivals, allotments, deposits, bills, unavailabilities and more…
• Simple drag-and-drop system for room changes.
• Length of stay easily modified by expanding or retracting the reservation box.
• Individual or group room booking.
• Multi-schedule management for different facilities: guest rooms, events rooms, car parks, spa, treatment rooms and more…
• Notifications for unconfirmed booking files, outstanding tasks, online bookings.
• Confirmation template letters, modifiable in Word©, or direct automated e-mail confirmation.
• Room change assistant available on the schedule page.

Fast billing

• Touch-screen billing for hotel and restaurant services in establishments with one point of sale.
• Editing of bills: free text, condensed, divided, and more…
• Extras management.
• Full, partial and multiple payment collection.
• Debtor management.
• End of stay process, checking, close-out, archiving.
• Option to link up with Winrestau for more significant restaurant activity.
• Option to transfer Nymphéa charges to the rooms in Winhôtel.

Online booking

• Partnerships with ReservIt©, D-EDGE©, Travelclick©, Novaresa, eRevMax© and Siteminder© mean guaranteed better performance. 
• Online publication of availabilities on central reservation systems or on the hotel website, directly from the schedule page.
• Option to synchronise all availabilities using the Full Online feature.
• Online bookings directly added to the schedule.
• Guest contact details automatically added to the guest file.
• Automatic notification as soon as an online booking arrives.
• Publication of prices with a pricing grid.
• Secure receipt and storage of encrypted bank card numbers.
• Opening or closing of different distribution channels using the Channel Management function.
• Soon to be opened onto the other online booking platforms in the market.

Optimised management

• Refined dashboard analysis with additional reports such as “explanation of sales figure, payments, debtors and accounting balance”.
• Handling of the sales figure over a given period by product family.
• Debtor management with reminder messages generated in Word©.
• Breakdown of different payment methods and cashing up.
• Management of deposits that are not charged to a bill.
• Multiple check reports.
• Close-out procedure.

Business statistics

• Guest records: bills, booking files, “no-shows”, etc.
• Graphical representation split into the guest’s different consumption categories (bar, accommodation, board, etc.).
• Distribution of the sales figure, average price, etc. per guest category.
• Graphical representation of distribution, breakdown, sales figure comparison, room type, nationality, RevPAR, occupancy rate and more…
• Export of lists in Excel© format.
• Analysis of bookings by channel (Web, direct, etc.) and booking method.

 Sequoiasoft Mobile application

• Application available on the Apple store (compatible with iPhone and iPad), specially developed for managers on the move.
• Consultation of statistics and notifications, and key indicators such as the sales figure, occupancy rate and booking forecast.

Guest file / cardex

• Consultation of all guests sorted by category (agency, individual, supplier, coach operator, group, etc.) or by type (Tour Operator, company, individual).
• Collection of e-mail address, phone No. and guest comments as soon as the booking is submitted.
• Quick search according to multiple criteria (name, phone No., category, etc.).
• Targeted mailing according to adjustable criteria (loyalty card, seasonal, leisure, etc.).

Automatic pricing (optional extra)

• Customisation of prices based on the period, season, guest category and nature of the stay.
• Display of different prices corresponding to the criteria selected when booking.
• Update of the price when a booking overlaps onto more than one period.
• Creation of templates (quote, pro forma invoice).

Accounting export module (optional extra)

• Account entry.
• Journal entry.
• Export of data to various accounting software programmes.